The problem for IT is that AI doesn’t come packaged in a nice box with an instruction guide

HFS research has hired industry veteran Lisa Ross to lead major accounts

Mike Salvino to take the CEO role at DXC

Why going straight to digital with your outsourcing engagement is like buying a Tesla - it's a big change, can be expensive and requires a very different type of service partner to make it viable 

While the USA and China are no surprise as their host the world's largest economies and businesses, the UK is the surprise mover, as political conditions have created a more competitive market to invest in support services. 

How services around AI platforms Microsoft and Google are progressing

HFS recommends five focus areas for the newly appointed executive chairman Rishad and CEO and MD Abid

Can Brian Humphries resuscitate Cognizant, or is it too late? Should he crush a culture, or fix what isn't that broken?

It's the era of the Indian-heritage mid-cap service providers growing at 20%

Phil Fersht reports on the 2019 NASSCOM Technology Leadership Conclave