It's the era of the Indian-heritage mid-cap service providers growing at 20%

Phil Fersht reports on the 2019 NASSCOM Technology Leadership Conclave

This Top 10 research is based on interviews with 300 enterprise clients of IT services from the Global 2000

Outsourcing is finally entering the uncomfortable phase of change that’s threatened for several years, and it’s going to get ugly

HFS analysts Phil Fersht, Jamie Snowdon and Ollie O'Donoghue lift the lid of why Atos paid $3.4bn for Syntel

New data from the 2018 State of Operations and Outsourcing Study shows investment in RPA at unprecendented levels

Phil Fersht interviews Mphasis CEO Nitin Rakesh

New data from the HfS/KPMG State of Industry study shows IT offshoring slipping from 20% to 5% growth over just the past four years

Japan’s skills crisis is driving automation at a breakneck pace

There are some seriously cool things going in in the world of technology services; we just need to unearth them and change the narrative