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Category: IT Outsourcing / IT Services
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Why many tech and business services CEOs are praying for a recession
The IT and business services industry is likely to benefit considerably from a global recession as cost-control takes center stage, in addition to the urgent need from enterprises to migrate securely to the cloud, automate processes and get cleaner, quicker access to data. Read More
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Who’s going to buy cut-price Kyndryl?
Kyndryl: A $19bn business in a critical market, with a remarkably puny market cap of $3.5bnRead More
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Ready to walk the Sanjay way?
Join HFS CEO Phil Fersht in conversation with Sanjay Jalona, CEO of LTI, to discuss LTI’s leading indicator – its capability engine – and the capabilities where he’s “throwing the kitchen sink for the future.”Read More
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The worst mistakes companies make when they evaluate BPO – and how to avoid them (Part I)
Yes, BPO can offer firms cost savings and the opportunity to add rigor and standardization to their processes. However, if you don't go about evaluating it correctly, you may never get the chance to find out Read More
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