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Over 27 million jobs are exposed to AI-evaporation across the Global 2000
Twenty-seven million. That is the number of corporate roles across the Global 2000 that HFS Research identifies as meaningfully exposed to AI-driven elimination, displacement, or fundamental redesign over the next three years. Not factory-floor jobs or gig roles, but 27 million white-collar, salaried, benefits-eligible positions held by people who built careers on the assumption that their employer had a plan for the future. Sadly, most employers do not, and the workers carrying the most exposure are the ones least likely to know it.Read More
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How Anthropic is devouring IT services
Accenture has 30,000 Claude-trained practitioners. Deloitte rolled out Claude to 470,000 employees while Cognizant deployed it to 350,000 more. Infosys signed its own major Anthropic deal last week, covering regulated industries. That is over one million practitioners already committed to Claude delivery, while most of their competitors are still reviewing governance frameworks and unsure where to place their agentic bets.Read More
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Ever so slightly with Crystal Golightly…
Crystal's mandate at HFS is clear and unapologetically ambitious: expand our reach across the global technology ecosystem, deepen alignment between analyst relations and research strategy, and build the next-generation influencer model that actually drives enterprise decisions, not just impressions. From forging senior relationships across hyperscalers, AI infrastructure players, and enterprise software firms, to launching a new Influencer Impact program and redefining how technology companies engage with analyst firms, Crystal is stepping into a role designed to reshape how HFS shows up in the market. We sat down with Crystal to talk about what’s broken in the analyst industry, how AI changes the influence landscape, and how HFS plans to stay ahead while others scramble to stay relevant...Read More
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Forward Deployed Vibes are now a thing. The Vibe Coding Council made it official.
A cohort of Y Combinator startups, operating in quiet coordination with the newly-formed Vibe Coding Council, has declared Forward Deployed Engineering obsolete. The replacement? Forward Deployed Vibes.Read More
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The HFS AI Trust Curve: AI isn’t failing… leadership is
The HFS AI Trust Curve rewards an organization that achieves an outcome in which AI can influence decisions. The firms breaking through the curve are not doing so because they have superior algorithms. They are doing so because leadership has resolved the human questions: Who owns the data? Who owns the insight? Who owns the outcome? Until those answers are explicit, AI remains advisory theater.Read More
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Say CIAO to the CAIO in 36 months
Only appoint a Chief AI Officer if you're committed to giving them COO/CEO-level authority to kill initiatives, force standards, and drive uncomfortable organizational change, and only if you're prepared for the role to disappear within 36 months as AI embeds into every functional leader's responsibility.Read More
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How a twenty-year-old Is forcing enterprises to rethink automation
David Cushman, Executive Research Leader at HFS Research, speaks with 20-year-old prodigy Brayden Levangie, founder of Levangie Labs about building a “cognitive architecture”... a platform delivering genuinely autonomous agents that can learn, reason, and act in the world.Read More
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AI will never save bad leadership: Pay your leadership debt to put Humans at the Helm
Leaders are overpromised on technology and underdeveloped on humanity. That gap is what we term "leadership debt" and it’s the most expensive liability no CFO can measure. The leaders who win in the AI era will not be those who master neural networks, but will be those who master themselves. Leadership is not a byproduct of transformation, it is the precondition for it. The AI economy will be led by humans at the helm. Here we discuss the critical six leadership behaviors to succeed in the AI age...Read More
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Start measuring your AI Velocity Gap before your market measures it for you…
On Sunday, employees live the AI dream: frictionless, instant, empowering. They connect Gmail, Calendar, and OpenTable without asking permission. They fix mistakes, automate workflows, and see instant ROI on everyday tasks. On Monday, they crash into enterprise reality: data silos, email chains, compliance debates, and governance frameworks that exist only in PowerPoint. Your best employees are already AI augmented. Your enterprise is still forming committees. This is your AI Velocity Gap, and it's probably widening every day...Read More
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HFS just got Ghosh-ed!
We're thrilled to welcome Achyuta Ghosh to HFS as our new Executive Research Leader for GCCs and BPO, based in Delhi! Let's hear from him directly about his new career with HFS and what to expect from him donning purple...Read More
