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  • Ravi explores this emerging jagged technology frontier enhanced by GenAI

    November 05, 2023 | Phil Fersht, Melissa O'Brien

    Phil Fersht talks Ravi Kumar on how he is shaping things up at Cognizant in light of the opportunities and potential threats posed by GenAI. Read More

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  • Entering a decade of Total Enterprise Reinvention… Julie Sweet on creating value in the Generative Enterprise

    November 01, 2023 | Phil Fersht, Melissa O'Brien

    As part of our GenAI Leaders Series, we got time with Accenture CEO Julie Sweet to talk about how the $64 Billion dollar corporation is approaching GenAI. Read More

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  • Industry Cloud must be about value creation, not re-badging IP… Unveiling the HFS Industry Cloud Continuum

    October 30, 2023 | Tom Reuner, Phil Fersht, Saurabh Gupta, Rohan Kulkarni

    Many hyperscalers and service providers are merely repackaging and rebadging existing IP and marketing it as “Industry Cloud.” However, at HFS we believe Industry Cloud can become the Holy Grail for Cloud-native transformation, but only if the focus is on new business models and value chain disruption. Read More

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  • Service providers are investing ahead of the curve in GenAI, but are enterprises truly ready to partner with them?

    October 24, 2023 | David Cushman, Phil Fersht, Niti Jhunjhunwala

    Which of today's leading service providers have the real chops to provide GenAI value at scale?  Who's actively backing up their big rhetoric with real know-how and capability?  Well... after an exhausting process of researching the 35 market leaders, their customers and partners, we can provide the industry's first real view of how the GenAI services landscape is shaking out. Read More

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  • Azeem Azhar: Will bad processes kill your GenAI revolution?

    October 23, 2023 | David Cushman, Phil Fersht

    In a fireside conversation with HFS Research CEO and Chief Analyst Phil Fersht, AI evangelist Azeem Azhar offers evidence that LLMs are already helping people do their work quicker, at higher performance levels – and with greater employee satisfaction. Read More

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  • Accenture, Capgemini, Genpact, IBM, Infosys, TCS—the F&A entourage leading the way to Horizon 3 outcomes

    October 19, 2023 | Reetika Fleming, Hridika Biswas, Anushka Mukherjee, Phil Fersht, Ian Maher

    HFS conducted an exhaustive research exercise into 15 of the key service providers in the latest Horizons report on F&A Service Providers, 2023, by diving deep into the capabilities of each and how they have contributed to the changing F&A landscape over the last year.   Read More

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  • Employers can save $350 Billion a year if they shift to a self-insured healthcare model

    October 13, 2023 | Rohan Kulkarni, Phil Fersht

    Self-insured employers have a generational opportunity to course-correct on the health and care needs of their employees in an apolitical, sustainable, and materially cost-effective manner Read More

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  • Fighting financial crime with GenAI… less Gen-wash and more Genpact please!

    September 29, 2023 | Elena Christopher, Phil Fersht

    Genpact makes a bold step forward to make GenAI real and impactful in fighting financial crime Read More

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  • GenAI isn’t just eating software, it’s dining on the future of work

    September 17, 2023 | Phil Fersht, Dana Daher

    Phil Fersht caught up Paul Daugherty on the potential impacts of GenAI on enterprises and the workforce. Paul's been a bastion of AI for well over a decade and is the Chief Technology and Innovation Officer at Accenture. Read More

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  • Are you stuck in a transactional workforce? Only a quarter of firms are going in the right direction with their people

    September 10, 2023 | Phil Fersht

    If your colleagues aren't passionate about your brand, barely enjoy working with each other, are struggling to delight your customers, or grow your partnerships, this post-pandemic business climate could well see your business fall away as more adventurous, disruptive, and passionate businesses steal your mindshare and usurp your competitive position. You need to evaluate your own career trajectory and decide whether you have the appetite to be on the winning side in this emerging AI economy Read More

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