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Five must-have traits for Leaders
If you see yourself as a leader, have a quick look at the "five questions mirror." If you can't get past this list honestly, save yourself some time. You’re not a leader. That’s not all bad—you can still do something cool and be popular some place. Read More
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It’s cognitively conjugal as Amelia and Accenture renew their vows
Phil Fersht talks with Chetan Dube of IPsoft and Paul Daugherty of Accenture about their new partnership. Read More
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Make in India is Making India an Engineering Hub
Our research shows that India is the most popular destination for ER&D centers and now we’re seeing Indian Prime Minister Narendra Modi’s “Make in India” program accelerate ER&D center investments in India. Read More
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OneOffice or DumbOffice? Service providers are bifurcating again
Faster, cheaper, smarter are the watchwords for the Intelligent OneOffice Read More
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Is ServiceNow the new black?
HfS analyst Tom Reuner discusses the new ServiceNow services blueprint report Read More
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Catch up on the latest HfS data and forecasting research
An update on the latest HfS market sizing and forecasting, service provider market share research Read More
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The services industry hokey pokey continues as inertia takes hold of many.
Comparison of the market position of the leading service providers Read More
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Digitally modernizing legacy businesses with your eyes wide open: Hatch a plan to do it profitably
'As a service' aspires to partner with clients to facilitate digital modernization, how do we cross the chasm from the old to the new? Read More
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What it takes to be part of our Top 50 BPO list? or our Top 25 IT Services list?
An FAQ for Service Providers that want to make it onto the HfS Top 10s, Top 25s and Top 50s. Read More
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Concentrix bets on scale (and skill) with Minacs acquisition
Concentrix is moving up the value chain while adding major scale to its operations Read More