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  • Five must-have traits for Leaders

    July 19, 2016 | Hfs

    If you see yourself as a leader, have a quick look at the "five questions mirror." If you can't get past this list honestly, save yourself some time. You’re not a leader. That’s not all bad—you can still do something cool and be popular some place. Read More

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  • It’s cognitively conjugal as Amelia and Accenture renew their vows

    July 19, 2016 | Phil Fersht

    Phil Fersht talks with Chetan Dube of IPsoft and Paul Daugherty of Accenture about their new partnership. Read More

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  • Make in India is Making India an Engineering Hub

    July 18, 2016 | Pareekh Jain

    Our research shows that India is the most popular destination for ER&D centers and now we’re seeing Indian Prime Minister Narendra Modi’s “Make in India” program accelerate ER&D center investments in India. Read More

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  • OneOffice or DumbOffice? Service providers are bifurcating again

    July 16, 2016 | Phil Fersht

    Faster, cheaper, smarter are the watchwords for the Intelligent OneOffice Read More

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  • Is ServiceNow the new black?

    July 16, 2016 | Tom Reuner

    HfS analyst Tom Reuner discusses the new ServiceNow services blueprint report Read More

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  • Catch up on the latest HfS data and forecasting research

    July 15, 2016 | Jamie Snowdon

    An update on the latest HfS market sizing and forecasting, service provider market share research Read More

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  • The services industry hokey pokey continues as inertia takes hold of many.

    July 15, 2016 | Jamie Snowdon

    Comparison of the market position of the leading service providers Read More

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  • Digitally modernizing legacy businesses with your eyes wide open: Hatch a plan to do it profitably

    July 14, 2016 | Phil Fersht

    'As a service' aspires to partner with clients to facilitate digital modernization, how do we cross the chasm from the old to the new? Read More

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  • What it takes to be part of our Top 50 BPO list? or our Top 25 IT Services list?

    July 13, 2016 | Jamie Snowdon

    An FAQ for Service Providers that want to make it onto the HfS Top 10s, Top 25s and Top 50s. Read More

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  • Concentrix bets on scale (and skill) with Minacs acquisition

    July 11, 2016 | Melissa O'Brien

    Concentrix is moving up the value chain while adding major scale to its operations Read More

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