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Why have so many sourcing advisors failed with automation?
New findings from HfS' "State of Automation 2017" study shows an alarming lack of influence from sourcing advisors in the automation space Read More
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A third of enterprises are making significant investments in RPA
New research from the HfS/KPMG 2017 State of Operations and Outsourcing Study reveals a third of enterprises are fully invested in RPA Read More
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Off-Shore-Based Service Providers Look to Develop “Meaningful” Presence in the U.S.
Our research shows the there is a significant drop across the board in the move to “offshore” business and IT work – finance and accounting and HR, in particular. Read More
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Microsoft Dynamics Gets Saas-y
HfS has just published its first HFS Blueprint Report: Microsoft Dynamics Services 2017. Read More
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We are in the People Elimination business. How did it get this bad, and can we change course? (Rant warning)
Why are we on an inexorable nosedive to the lowest common denominator of creating and promoting business operations that no longer require people? Read More
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Time to hangout with the real robo-bosses at the FORA Council this September
What happens when you put Alastair Bathgate, Mihir Shukla, Max Yankelevich, Daniel Dines, Tijl Vuyk in the same room? Read More
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HCSC’s Sale of TMG Health to Cognizant Shows A Move to Focus – and Partner– for Better Outcomes
The changes in the healthcare market driven by consumerism and compliance are driving healthcare plans to “rethink” their business and operations strategy. Read More
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Look into my eyes – I can see the future.
The future of outsourcing is linked very strongly to the future of technology and its use in the enterprise – often it’s very hard to distinguish between the trends of these two things. Read More
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It’ll be a very windy city this September… so don’t miss the flagship HfS Digital OneOffice Summit
Don't miss the flagship HfS Digital OneOffice Summit in Chicago 19-21 September: Redefining How We Get Work Done Read More
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America Last: Why Trump’s running away from ‘Paris’ is so foolish
The good news is that the clean energy transition is well underway and won’t be stopped by the Trump administration, not in the US and certainly not abroad. Read More
