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Evaluating a Service Provider? Relevant Profiles at Last!
HfS has done it again. Bringing useful, real information to the Service Buyer community.Read More
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Enter the “Trust” Clause: The only way to contract for emerging Digital business models
Existing commercial models and contracting practices are no longer viable to capture the outcome of the engagement, let alone the spirit of collaboration, co-innovation and partnership. So what is the way forward for contracting in an age of uncertainty aRead More
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Meet the Dinamo driving TCS’ business process services impressive growth
HfS' Phil Fersht interviews Dinanath (Dina) Kholkar, Global Head of Business Process Services at Tata Consultancy ServicesRead More
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The new HP Enterprise is now the #3 high value IT services provider
Love this merger or loathe it, the marriage of HPE and CSC has just spawned the third-largest high value IT services provider in the worldRead More
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The Nasscom 2016 report: The era of unsettlement is upon us
From enthused to unsettled, service providers sober up as reality sets inRead More
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Genpact makes a stealthy move up the procurement-as-a-service value chain with integration of SSE
The integration of Strategic Sourcing Excellence propels Genpact's procurement-as-a-service capability to the forefront of the marketRead More
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Meet the Fresh Prince of Capgemini… Mike Small
Mike Small, Global Sales Officer, BPO at Capgemini talks to Phil Fersht of HfSRead More
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Thriving in a market that refuses to change? Then join us next month for the Analyst Relations Forum
Phil Fersht will be the keynote speaker at the Analyst Relations Forum, London November 5thRead More
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Glenn gives us Government-as-a-Service (GaaS)
Glenn Davidson, at Accenture Federal Svs, discusses with HfS how Government-As-a-Service is shaking up public sector operationsRead More
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How Robotic Process Automation has become a right dog’s breakfast
The services industry has gone careening up RPA hype creek, powered by advisor and provider-infused methaneRead More