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What does the Future of Work look like?
HfS Research is conducting a study to help gain a better understanding of how the future of work is impacting organizations. You can help by participating in a short survey and providing your thoughts on how the future of work is impacting your business or your client’s businesses. Read More
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ManpowerGroup – a whole lot more than a staffing company?
Manpower Group held its industry analyst and influencer day on June 9, 2011 at its headquarters in Milwaukee, WI. Read More
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Cognizant: The Future of Work or the Present Forever?
Cognizant is at present the darling of the IT offshore services and outsourcing industry for its consistent and impressive growth and positive levels of customer satisfaction, so we thought we’d share some impressions with our readers.Read More
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Utilities: Next Practices for a Stealth Outsourcing Giant
Shhh… Don’t tell anyone, but while most of us weren’t looking, the utilities industry quietly racked up $25 billion in annual spend on outsourcing—that’s in the US alone! How did this happen? How did this get past the regulators and the unions? Who knew that outsourcing would not only grow, but stick, in this most conservative of industries?Read More
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Wipro refines its Oil & Gas presence with slick move for SAIC’s practice
Today’s news that Wipro is acquiring SAIC’s Oil & Gas Technology practice for $150M appears to be another complementary addition by the Indian ITES industry’s most aggressive acquirerRead More
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The SIG summit report… straight from the horses mouth
We were excited to attend the SIG Summit last week--our first event since we signed our partnership. Esteban Herrera, HfS COO, collected his thoughts on how the SIG Summit compared with typical industry showsRead More
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Frank about Frank, Part II: a little about Frank himself
In Part I of our interview with Francisco D'Souza, President and CEO of Cognizant, we discussed the rampant growth Cognizant has experienced, the global economic environment as we emerge from the Recession, and Frank's point of view on the Cloud and the sourcing industryRead More
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iGate swallows larger Patni—does it matter?
As far as mergers go, this is a fairly synergistic one: a high-growth, innovative company acquires a bigger but staid, stuck competitorRead More
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The social sourcing train is leaving the station. Are you on it?
People are increasingly demanding their daily serving of content served up in more digestible and less headache-inducing chunks, as our latest industry-wide study reveals, where more than 1000 study participants across the sourcing industry have voiced the increasing importance of blogs and social media as one of their preferred learning tools for Cloud Business Services.Read More
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Benchmarker Beware!
Benchmarking is a misused and misunderstood tool in outsourcing. Almost everybody’s contract has a provision for benchmarking, and in almost all cases is drives the wrong behavior for both partiesRead More