Category Archives: Global Business Services

Are you ready for the HFS OneOffice Digital Symposium?

Are you ready for the HFS OneOffice Digital Symposium?

The countdown has officially begun for the first HFS One Office Digital Symposium on June 8 and 9. HFS CMO Nischala Murthy Kaushik spoke with Phil Fersht to learn more about the complete story around the symposium

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Time for the Foster posture as Mark puts his own stamp on IBM services

Time for the Foster posture as Mark puts his own stamp on IBM services

Join HFS CEO Phil Fersht in conversation with Mark Foster, SVP of IBM Services, to discuss the tidal push of transformation and your place in it.

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It needn't be hell... with Nigel

It needn't be hell... with Nigel

Phil Fersht talks to new HFS Chief Client Officer, Nigel Edwards

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Wow... the UK really is becoming an attractive nearshore sourcing location

Wow... the UK really is becoming an attractive nearshore sourcing location

While the USA and China are no surprise as their host the world's largest economies and businesses, the UK is the surprise mover, as political conditions have created a more competitive market to invest in support services. 

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Ready to Learn to Change in New York this March?

Ready to Learn to Change in New York this March?

We're excited to trigger the first nuclear tranche of speakers for the Future of Operations in the Robotic Age (FORA) Summit in New York, March 7-8

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Have we finally become an industry? Have we become the Digital Operations Industry?

Have we finally become an industry? Have we become the Digital Operations Industry?

After years of trying define ourselves, have we finally emerged as the Digital Operations Industry

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Steve Rudderham... making GBS gr-r-reat again!

Steve Rudderham... making GBS gr-r-reat again!

Phil Fersht sits down with new GBS honcho at Kelloggs, Steve Rudderham

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Rescuing BPO from its trough of directionless boredom: Make jobs challenging and creative

Bored BPO Cat

Enterprises need to create business manager roles to energize the Digital Generation

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IBM, Infosys, Accenture and Cognizant lead in the industry's first Design Thinking Blueprint

only-four-fifths-collaborative

HfS unveils the industry's first Blueprint on Design Thinking capability

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Three very handsome CEOs take on three advisors... only on HfS

Three very handsome CEOs take on three advisors... only on HfS

This February, three CEOs bake-off against three of the industry's finest advisors in an unvarnished, unsponsored shootout of futuristic debate on the future of BPO.

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