Category Archives: Buyers' Sourcing Best Practices

And time for a real Infosys Saliloquy...

And time for a real Infosys Saliloquy...

Phil Fersht interviews new Infosys CEO Salil Parekh

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Ready to Learn to Change in New York this March?

Ready to Learn to Change in New York this March?

We're excited to trigger the first nuclear tranche of speakers for the Future of Operations in the Robotic Age (FORA) Summit in New York, March 7-8

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Sumitomo Group announces the largest-ever RPA deal, but is this really all RPA?

Sumitomo Group announces the largest-ever RPA deal, but is this really all RPA?

Major Japanese financial services conglomerate, Sumitomo, has announced an unprecedented RPA initiative with savings claimed to be in the hundreds of millions of dollars.

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The first industry mandates for the Future of Operations in the Robotic Age

The first industry mandates for the Future of Operations in the Robotic Age

HfS has compiled the first mandates from the inaugural FORA Council session in Chicago

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The State of Automation and AI Study 2017: 400 operations leaders air the real deal

The State of Automation and AI Study 2017: 400 operations leaders air the real deal

HfS unveils the 2017 The State of Automation and AI study:  The C-Suite's Number One Strategic Imperative

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The future is about services, not software

The future is about services, not software

Phil Fersht argues that most software products today have 10-50x the functionality clients need... hence the onus moves to how you work with it, more than which product you use

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Ian Maher... Sourcing Star

Ian Maher... Sourcing Star

Phil Fersht interviews Ian Maher, the automation and outsourcing genius behind the Hanover Insurance Group

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We are all outcome workers, whether we like it or not...

We are all outcome workers, whether we like it or not...

Does anyone care how hard you work, or do they care what you have achieved?

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Can HPE + CSC dominate the digital underbelly, or has that ship sailed?

Digital Underbelly

These two firms need to be slammed together with an urgency and focus not yet seen in our industry

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Robotic Process Automation has now penetrated a third of enterprises. Time to advance the conversation...

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Automation is just part of the story as enterprises look to bring the back office in line with the middle and front - albeit a very important one

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