Category Archives: Analytics and Big Data

The 2013 Enterprise Analytics Services Blueprint is announced: Accenture, Genpact, IBM, Infosys and Wipro make the Winners Circle

The 2013 Enterprise Analytics Services Blueprint is announced: Accenture, Genpact, IBM, Infosys and Wipro make the Winners Circle

And finally one of the most complex Blueprints is finally final, where we researched across the services lines to ascertain which outsourcing service providers are delivering the goods for enterprise analytics services

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Time to inoculate your firm against early-onset Zombieism... by coming to the Blueprint Sessions 3.0 this December

Time to inoculate your firm against early-onset Zombieism... by coming to the Blueprint Sessions 3.0 this December

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Can Salesforce and Workday’s hook-up genuinely hurt the SAP and Oracle empire?

Can Salesforce and Workday’s hook-up genuinely hurt the SAP and Oracle empire?

With a quarter-of-a-trillion dollars a year being plowed into integrating and managing SAP and Oracle, are the SaaS upstarts truly ready to integrate multiple cloud apps at this type of scale to challenge the status quo?

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Prince Charles of Sutherland joins HfS to lead BPO strategy

Prince Charles of Sutherland joins HfS to lead BPO strategy

Charles Sutherland will be playing a key role in helping us lead many of our strategic BPO assignments across traditional horizontals, such as F&A and Procurement, in addition to driving new coverage in growth areas such as Supply Chain Management and Robotization.

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Pankaj ponders, postulates and problem-solves: meet Genpact's analytics guru

Pankaj ponders, postulates and problem-solves:  meet Genpact's analytics guru

HfS talks to Genpact's Pankaj Kulshreshtha, whose analytics group has exploded from 10 to 6000 people under his guidance

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Concentrix buys its way into the customer experience management Winner's Circle

Concentrix buys its way into the customer experience management Winner's Circle

Concentrix's investors, SYNNEX, were clearly so impressed with IBM's performance to reach the Winners Circle for customer experience management, they wanted a piece of the action for themselves

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Teleperformance, IBM/Concentrix and Convergys make the Winner's Circle for transforming the customer experience

Teleperformance, IBM/Concentrix and Convergys make the Winner's Circle for transforming the customer experience

We are proud to reveal our first Blueprint report that has gone deep into the innovation and execution capabilities of today's leading service providers in the customer experience management industry

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Welcome to the Lechner lectures: Why partnering strategies matter

Welcome to the Lechner lectures:  Why partnering strategies matter

Meet the man tasked with formulating a sourcing strategy for the IBM: Rich Lechner

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Forget business outcomes and innovation for now... most enterprises just want to get beyond adequate first

Forget business outcomes and innovation for now... most enterprises just want to get beyond adequate first

Our seminal State of Outsourcing Study, conducted with the support of KPMG, has revealed that today's wizening outsourcing buyer is looking at industry experience and the provision of talent that can do more than just the basics, when it comes to choosing between their providers

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Frankly, Malcolm Frank… Part 2

Frankly, Malcolm Frank… Part 2

Now to the real meat of our discussion with Cognizant's strategy lead, Malcolm Frank, where we discuss the future of the CIO's role and the IT function, the SMAC Stack and the Internet of Things

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