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Category: OneOffice
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I’ll keep finding automations ’til I die
The pandemic held back two-thirds of enterprise automation efforts, but over 70% are now experiencing a strong bounce-back with C-Suite sponsorship. In short, debilitating labor shortages and wage inflation, combined with desperate moves to modernize digital infrastructures has firmly propelled a refreshed approach to automation back into the corporate spotlight.Read More
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Time for BPO to redefine itself as Business Data Services?
Enterprises want to buy continuous access to data outcomes and experience great service partnerships to achieve them. That is what BPO is all about and why HFS has termed the phrase 'Business Data Services' to redefine BPO as the post-pandemic era unfolds.Read More
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We’re already living in OneEcosystem, and if you don’t yet realize it, you may be out of the game
Enterprise innovation is moving beyond the walls of an organization as the “OneEcosystem” emerges.Read More
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Live from New York! It’s the HFS Super Summit, September 13 and 14
On September 13 and 14, HFS will bring together enterprise leaders for a no-holds-barred, two-day HFS Super Summit. Live from New York!Read More
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Bill aims to thrill by positioning ServiceNow as the Control Tower for Digi Transformation
McDerm-not taking no for an answer: ServiceNow keeps pushing up the enterprise value chainRead More
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Celonis separates the wheat from the PAF to open up the Microsoft ecosystem
With SAP squarely in its rearview mirror, Celonis’s PAFNow acquisition allows it to tap an even bigger enterprise technology ecosystem... Microsoft Read More
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Bringing together conversations, AI and automation: Meet the brains behind Uniphore
Phil talks to the Uniphore braintrust: John Chambers, Ritesh Idnani and Umesh SachdevRead More
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Organizations must blow-up archaic leadership mindsets to stay relevant in post-pandemic reality
The old way of running businesses is fast eroding as we rethink what constitutes success and ambition. These are the roles – and leadership traits – that will make post-pandemic companies much more in tune with their strategic needs and align them to their business operationsRead More
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Five personal changes that will make 2022 more energizing and successful than 2021
What can we do to change it up in 2022, which surely will be better than 2021, which was much better than 2020?Read More
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Job-hopping is only a temporary fix. Remote workers have to emerge from their comfortable cocoons as the Pandemic fades
We need to accept we're in a temporary bubble and the real world will quickly emerge in the coming months. Let's prepare for that world, not the current one.Read More
