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Category Archives: IT Outsourcing / IT Services
What to look for in a sourcing advisor
I am getting questions almost daily from buyers asking who/how they should approach selecting a third-party. It's becoming almost as important as which vendor to select.
The worst mistakes companies make when they evaluate BPO - and how to avoid them (Part I)
Yes, BPO can offer firms cost savings and the opportunity to add rigor and standardization to their processes. However, if you don't go about evaluating it correctly, you may never get the chance to find out
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