Category Archives: IT Outsourcing / IT Services

Robotic Process Automation has now penetrated a third of enterprises. Time to advance the conversation...

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Automation is just part of the story as enterprises look to bring the back office in line with the middle and front - albeit a very important one

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The new HP Enterprise is now the #3 high value IT services provider

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Love this merger or loathe it, the marriage of HPE and CSC has just spawned the third-largest high value IT services provider in the world

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The back office is dead... long live OneOffice

Intelligent OneOffice

We're evolving to an era where there is only "OneOffice" that matters: creating the digital customer experience and an intelligent, single office to enable it

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Buyers perceive Accenture, Deloitte and KPMG as the most trusted consultants for achieving Intelligent Operations

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The focus shifts to using consultants with real change management, process transformation, analytics and automation chops

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Twelve ways to survive the race to irrelevance - download your life jacket now!

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We managed to crack the code on surviving in these disruptive times - in twelve simple steps - at Cambridge University

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Accenture, Cognizant, EXL, Genpact, IBM, Infosys and TCS Top the Winners Circle for BFS Analytics

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HfS Research's Reetika Joshi unveils the first HfS Blueprint on BFS Analytics Services

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It's time we started Being As-a-Service

Being-as-a-Service

Let's start talking about how we can start Being As-a-Service today... not tomorrow, or some far off point in the future, where we just hope this all becomes somebody else's problem.

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Would a Big Blue Prism create an Intelligent Automation monster? #Crazymergerideas

Would a Big Blue Prism create an Intelligent Automation monster? #Crazymergerideas

Why IBM should take a serious look at acquiring Robotic Process Automation vendor Blue Prism

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Accenture, IBM, NGA and NTT Data lead in SuccessFactors services

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HfS unveils the first ever industry report on SuccessFactors services

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Confusion-as-a-Service: The massive disconnect between vision and reality

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The C-Suite is just living on a different planet from the teams below them trying to keep their businesses functioning

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