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Category: HfSResearch.com Homepage
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When Blood is Sikka than Water: Vishal’s Infy Honeymoon has some Legs
New Infosys CEO, Vishal Sikka, talks to HfS' Phil FershtRead More
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Here are our Autonabilized 2015 HfS predictions
17 Killer Predictions from the HfS analyst team. All of these will happen too...Read More
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Unveiling the 2015 Robotic Premier League Table: HP, TCS and IBM are setting the pace
Congratulations to HP, TCS, IBM, Sutherland Global Services and Genpact for topping the 2015 Robotic Premier League table Read More
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Skill not Scale: The Massive Opportunity Awaiting the Services Industry
There needs to be a coming-together of consulting and outsourcing service delivery, the likes of which we have yet to see at a broad scale in the services industryRead More
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Time for outsourcing service providers to tone down the sales BS
Service providers need to prove they are agents of value, not devils of extracting low-value margins.Read More
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Accenture, Cognizant, Wipro and Infosys are the marketing and digital customer experience services front runners
HfS unveils the first industry Blueprint that looks at Marketing Operations and Digital Customer Experience Management ServicesRead More
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The Twelve Tenets of Trust
One core element is needed for enterprises to get through the next 12 months, let along the next 12 years: TrustRead More
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Why some service providers are grimly clinging onto the labor-arbitrage model
A new breed of service provider has to emerge, which can disrupt the legacy labor-based modelRead More
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Is your Service Provider genuinely investing in As-a-Service Capabilities?
How can we be sure service providers are making the financial commitments needed to be effective in the emerging As-a-Service Economy?Read More
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The Evolving Maturity of Robotic Process Automation
The HfS RPA Maturity Model assesses where an individual service provider sits with regards to the maturity of its RPA strategyRead More
