Category: HfSResearch.com Homepage
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And it’s all going to kick off at #Nasscom_ILF today!
We're excited to speak at four sessions at Nasscom in Mumbai, culminating with our State of Industry session at 11.15 this morningRead More
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The Nasscom 2016 report: The era of unsettlement is upon us
From enthused to unsettled, service providers sober up as reality sets inRead More
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The jobs aren’t “going away” – they’ve already pretty much gone
It's not that today's jobs are going away, it's that large numbers of future jobs will simply not be createdRead More
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There’s a whole generation with a new explanation… in San Francisco
Our first-ever Working Summit for Buyers happens in San Francisco at the St. Regis Hotel May 26th - 27th. Read More
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The mysterious HfS business model… revealed
Our golden rule is simple: If you're going to give something away for free, it better be worth reading!Read More
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Now for some proper #DesignThinking
Just think of the Design Thinking the branding agency went through to come up with thisRead More
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How Design Thinking could really help your brand strategy
This firm could definitely benefit from some Design Thinking to re-imagine its customer experienceRead More
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IBM, Infosys, Accenture and Cognizant lead in the industry’s first Design Thinking Blueprint
HfS unveils the industry's first Blueprint on Design Thinking capabilityRead More
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Situational awareness, good manners and the ability to communicate are the keys to success
I drew some real inspiration from this recent speech from Bollywood actor R. MadhavanRead More
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HfS is back in Cambridge University for another no-cheese bake off of services leaders
This promises to be another UK style "throw the kitchen sink at everything crappy about our service industry"Read More














