Category Archives: Global Business Services

Three make Winner's Circle for Multi-tower HR Outsourcing: NGA, Aon Hewitt and ADP

Three make Winner's Circle for Multi-tower HR Outsourcing: NGA, Aon Hewitt and ADP

HfS announces the first Blueprint Report in HR Outsourcing, with NGA, Aon Hewitt and ADP making the Winner's Circle

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Getting good at GBS governance: Why heroes don't scale

Getting good at GBS governance:  Why heroes don't scale

This governance group has the challenge of managing an increasingly complex environment, with aspirations much loftier than in the past to achieve the right maturity levels to run GBS effectively.

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2014 shared services and outsourcing outlook Part II: Why GBS will not be bullsh*t

2014 shared services and outsourcing outlook Part II: Why GBS will not be bullsh*t

While several folks make valid arguments why GBS may be a pipe-dream for their own organization (or some of their clients' organizations), we believe they are missing the big picture

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2014 shared services and outsourcing outlook Part I: It's time for enterprises to stop being really good at irrelevant stuff

2014 shared services and outsourcing outlook Part I: It's time for enterprises to stop being really good at irrelevant stuff

In 2014, ambitious operations leaders must begin achieve a certain degree of maturity across their operations before they can really address achieving their desired outcomes

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HR in the Cloud: It won't kill HRO, but it may kill what's left of dysfunctional HR...

HR in the Cloud: It won't kill HRO, but it may kill what's left of dysfunctional HR...

The emergence of more affordable Cloud based solutions is finally - after decades of disarray - making it possible for firms to stop starring into the HR abyss and start getting functional again.

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Why so many cost-obsessed CEOs will fail if they ignore their supplier management capabilities

Why so many cost-obsessed CEOs will fail if they ignore their supplier management capabilities

Recessions are good times for business leaders who love to focus on containing costs, however, times of recovery are markedly different

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We are HfS. Yes we are!

As we gather the largest-ever superstar assemblage of sourcing leaders in New York, let's have a look back at how we got here as an industry

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Time to inoculate your firm against early-onset Zombieism... by coming to the Blueprint Sessions 3.0 this December

Time to inoculate your firm against early-onset Zombieism... by coming to the Blueprint Sessions 3.0 this December

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Can HR ever overcome its obsession with the automation of obsolete processes?

Can HR ever overcome its obsession with the automation of obsolete processes?

Why do so many HR executives obsess with administering irrelevant processes when they should be helping their firms' managers get the best out of their staff?

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Traditional outsourcing advisory is dead.

Traditional outsourcing advisory is dead.

And when the world's number 1 management thinker, Clayton Christensen, writes about Consulting on the Cusp of Disruption, you know it's officially game-over for the way consultants have traditionally delivered effort-based high-cost projects for wizening clients

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