Category Archives: Global Business Services

So you think YOU have sourcing talent?

So you think YOU have sourcing talent?

We are inviting you to participate in a brief survey to explore today's talent management challenges facing both your executives and staff – and you could win an iPhone 5 into the bargain, in addition to a complimentary copy of the study findings.

Comment

Why the social enterprise matters... Yarmis brings his thoughts back from Dreamforce

Why the social enterprise matters... Yarmis brings his thoughts back from Dreamforce

We can't understate the importance of social media on the enterprise. Hey - we bet our whole business model on it! And that's why we hired one of the best thinkers in the social sphere to help us understand how social will impact business processes and how enterprises will operate in this new social world we live in. So we coaxed Jonathan Yarmis from his Dreamforce-induced hangover, where he was living it up with 90,00o 0ther technology geeks, to tell HfS why this matters....

Comment

It's official: the outsourcing industry has voted out its name

It's official:  the outsourcing industry has voted out its name

HfS Research has reached out to its unique community of services and operations professionals, and can finally reveal the answers we have long been searching for - that it's time to re-brand the industry formerly known as outsourcing, with 61% of the industry stakeholders voting to drop the term

Comment

The biggest, baddest and boldest bevvy of buyers is back to bend the boundaries of the blueprint in Boston…but hurry as we're almost out of room!

The biggest, baddest and boldest bevvy of buyers is back to bend the boundaries of the blueprint in Boston…but hurry as we're almost out of room!

We are very close to capacity for our upcoming Blueprint Sessions 2.0 taking place October 23-25, 2012 in Boston event so Register Now to secure your spot!

Comment

IBM's Kenexa acquisition can take the talent conversation outside of the HR department

IBM's Kenexa acquisition can take the talent conversation outside of the HR department

HfS believes IBM is likely to be eyeing a further acquisition in the talent management software space as Kenexa brings very strong Recruitment Process Outsourcing competency and IP in employee engagement and compensation, but was still developing out its cloud platform.

Comment

Give Infosys a break

Give Infosys a break

Having petty stories, like this Infosys visa issue, being blown up in the media is only causing negative emotions and xenophobia to be stirred up needlessly in this year's political melting-pot. We operate in a global business climate these days, in case anyone hasn't noticed... it's time to embrace and compete, not resist and fall further behind.

Comment

It's time for YOUR vote... should we drop the word "outsourcing"?

It's time for YOUR vote... should we drop the word "outsourcing"?

It's time for YOU to have your say, whether you buy, sell, advise, analyze or influence IT or business services

Comment

Doctor Disruptive joins HfS to lead Social Business research

Doctor Disruptive joins HfS to lead Social Business research

Global business practices are starting to become disrupted in ways that is shocking many firms into retrenching, while others are realizing they have little choice but to embrace the change, otherwise get left behind. Jonathan Yarmis, aka "Doctor Disruptive" has crafted a trade where he combines an intimate knowledge of technology, media and global business dynamics to bring to you a unique research practice dedicated entirely to covering the impact that social media and disruptive technologies are having on global business dynamics and operations.

Comment

It’s a miracle we're yet to see any BPO/ITO security disasters

It’s a miracle we're yet to see any BPO/ITO security disasters

And have you considered how many people are touching your critical data assets, with multiple providers comprising hundreds of thousands of employees around the globe managing many of your back office business and IT operations? Have you given any thought to what their subcontractors are doing, whether they present any data privacy or compliance risks that aren’t covered by your contract with your primary provider?

Comment

Published today - a blueprint for the industry known as "outsourcing"

Published today - a blueprint for the industry known as "outsourcing"

Ever wondered what would happen if you locked 41 outsourcing buyer executives in a room for a couple of days, then brought in six of the leading providers to have an afternoon's discussion? Well, now you can read for yourself, as today we unveil our first Blueprint report for this curious industry known as "outsourcing".

Comment