Category Archives: Captives and Shared Services Strategies

Our businesses need to perform eons better than our politicians when it comes to CHANGE

Our businesses need to perform eons better than our politicians when it comes to CHANGE

Imagine running a business where you have no accountability for cost control, achieving your stated objectives and are completely paralyzed to change anything. And when you do try and change something, half the organization refuses to even contemplate change? Welcome to government.inc. The impossible organization.

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The biggest, baddest and boldest bevvy of buyers is back to bend the boundaries of the blueprint in Boston…but hurry as we're almost out of room!

The biggest, baddest and boldest bevvy of buyers is back to bend the boundaries of the blueprint in Boston…but hurry as we're almost out of room!

We are very close to capacity for our upcoming Blueprint Sessions 2.0 taking place October 23-25, 2012 in Boston event so Register Now to secure your spot!

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Published today - a blueprint for the industry known as "outsourcing"

Published today - a blueprint for the industry known as "outsourcing"

Ever wondered what would happen if you locked 41 outsourcing buyer executives in a room for a couple of days, then brought in six of the leading providers to have an afternoon's discussion? Well, now you can read for yourself, as today we unveil our first Blueprint report for this curious industry known as "outsourcing".

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Want to keep with the "outsourcing" status quo? Love staring at a spreadsheet all day? Then Blueprint 2.0's not for you...

Want to keep with the "outsourcing" status quo? Love staring at a spreadsheet all day? Then Blueprint 2.0's not for you...

Life been just dandy since you took 30% off your department's fixed costs, that you'll never need to do anything much again in your career... except stare at a spreadsheet? Just love keeping those lights on and squeezing penalty payments of your provider? No need to improve anything, because the way your firm does this is just, simply, perfect? Then you won't need to waste time with us and leading buy-side organizations from the HfS 50 Executive Council in Boston this October...

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Why are so many enterprises struggling to move more process into their shared services and outsourcing?

Why are so many enterprises struggling to move more process into their shared services and outsourcing?

On the surface, it appears that most enterprises today are taking full advantage of both shared services and outsourcing. However, HfS research’s latest survey data, conducted with accounting association ACCA, emphatically demonstrates that only a modest fraction of business process has actually been shifted to either the shared service center or the outsourcing partner. In most cases, over two-thirds of transactional process work is still, bewilderingly, sitting in the business units, despite the proven business benefits of centralizing processes.

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Pragmatic Pete to pontificate a panoply of personnel policy

Pragmatic Pete to pontificate a panoply of personnel policy

Here's Pete Ackerson introducing himself as the newest HfS Research Fellow for HR Shared Services and Outsourcing

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HfS Research announces its inaugural research advisory board!

HfS Research announces its inaugural research advisory board!

HfS invited a great group of people to form its research advisory board to help shape the HfS research agenda: some have have real experience executing operations in buy-side enterprises; some are the most influential thought leaders in the business services and technology industry; some have founded research companies; some are leading academics; some are industry events CEOs.

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Time to ring-fence "Lights On Outsourcing" and focus on "Business Transformation Services"

Time to ring-fence "Lights On Outsourcing" and focus on "Business Transformation Services"

It's high-time to segment the industry so we can all focus on delivering value, and not solely cost-cutting

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The end of outsourcing as we know it... Part I

The end of outsourcing as we know it... Part I

At the end of the day, it's not all about outsourcing and it's not all about shared services; it's about focusing on how to globalize processes, how to transform finance (and other) functions, and how to govern it all in a global business services context. There is no dominant model, it's more about achieving the right balance across all delivery models to achieve the best business goals. In conjunction with global accounting body ACCA, We spoke to 682 large organizations currently running finance in either an outsourced or shared service framework (or both) - and the results are emphatic: those organizations relying predominantly on outsourced delivery, or predominantly shared services, are viewing their finance delivery performance much more skeptically

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And then there were six... meet the sourcing savants on the seventeenth

And then there were six...  meet the sourcing savants on the seventeenth

ver wondered what would happen if you brought the six most prominent IT and business services savants together for a one-hour debate on the future of the sourcing and services world? Well, wonder no more as this becomes a reality on 17th May at 12pm EST, 5pm GMT

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