Category Archives: Captives and Shared Services Strategies

HfS to "lift the lid" on the sourcing industry... with Outsource Magazine

HfS to "lift the lid" on the sourcing industry... with Outsource Magazine

HfS and Outsource Magazine have formed a lid-lifting media partnership... here are the details

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New HfS Report: "How Latin America Powers Global IT Delivery"

New HfS Report:  "How Latin America Powers Global IT Delivery"

Latin American strategies underpin global delivery with increasingly mature services: Firms investigating service delivery from the region like the cultural familiarity bred by the influence of the US and Europe. Find out "How Latin America Powers Global IT Delivery" by downloadng our new report.

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HfS Podcast: Dawn Evans and Phil Fersht discuss the new HfS/SIG partnership

HfS and SIG form partnership

HfS Research VP of Marketing Mark Reed-Edwards got together with HfS Founder and CEO Phil Fersht and Dawn Evans, President and CEO of Sourcing Interests Group, to discuss the new groundbreaking industry research and networking partnership announced on March 8.

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Goin’ to the trade show, and I’m gonna get us some bu-i-i-is-ness

Goin’ to the trade show, and I’m gonna get us some bu-i-i-is-ness

Think of a trade show in any industry and the same elements come to mind—booths chock a block with graphically glowing descriptors, a great array of giveaways, a tray of chocolate, the proverbial “drop in your business card and win a Kindle,” bowl, and even in this day and age of online collateral, a few brochures declaiming leadership.

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Welcome to Networking 2.0 - HfS and SIG are moving the needle for the sourcing industry

HfS and SIG Ink Partnership

The biggest issue in today's sourcing industry is the need for a truly independent and high-value environment for sourcing and outsourcing practitioners to collaborate and share knowledge. HfS is delighted to announce an exclusive industry partnership with the premier membership organization that has served sourcing and outsourcing professionals from Global 1000 companies throughout a 20-year history: the Sourcing Interests Group.

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Are you ready to turn on... to HfS research dot com?

A few memories from the HfS team, as we ready for something just a little bit special, coming very soon to a laptop near you. And ask yourself - are you ready?

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Expecting more from Procurement BPO? SpendMatters and HfS investigate

Jason Busch: Expecting More Cowbell and More from Procurement BPO

The struggle with procurement BPO has typically been the belief that either moving labor from higher to lower cost regions, or re-badging employees from corporate to a BPO provider, would alone be enough to achieve results. To tackle the issue we teamed up with HfS Expert Contributor, Jason Busch of SpendMatters fame. Jason also assumes the role of senior advisor for the coveted HfS Single malt Foundation, where he has excelled in his duties.

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Build it, then market it... and then they may come

Build it, then market it... and then they may come

“Build it and they will come” is not a viable approach to achieve shared services scale in most organizations. Business line stakeholders may not perceive a burning platform for change, fear loss of control, believe that their back offices are too integral to the creation of their profit margin, have other options such as outsourcing on their own, or remember a similar initiative way back when that, in their minds, was a dismal failure. Think of selling shared services as getting friends to eat sushi...

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TPI + Compass: a new direction for outsourcing advisors, or more of the same?

TPI + Compass:  a new direction for outsourcing advisors, or more of the same?

With the increased focus on outsourcing advisory services from management consultants such as Deloitte, KPMG and PwC, the souped-up TPI/Compass creates a super-boutique that can compete effectively in the market for the complex enterprise engagements that require a lot of hourly-billable heavy-lifting. There’s little doubt this merger helps bolster TPI’s credentials as a serious player, now the big boys fancy their piece of the action. However, when we look at the current enterprise needs for outsourcing support, we see a dire need for enterprises to receive a mixture of consulting advice and data, served up in a less expensive, easier-to-digest format, than the $500-per-hour model.

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Announcing the "HfS 25"... where the industry's premier sourcing leaders are gathering

Announcing the "HfS 25"... where the industry's premier sourcing leaders are gathering

Today, we're delighted to announce the official unveiling of the "HfS 25" - a collecti0n of 25 sourcing leaders that will work behind closed doors with us to help define our industry, the like of which hasn't been done before. HfS Research is pulling together experiences from the leading minds who live and breathe sourcing everyday. And what surprised us, when we reached out to sourcing leaders in the HfS network, was the sheer enthusiasm with which they wanted to be part of this group - they want to get out and network, share ideas, meet peers in other organization, and add their tuppence to the future direction our industry is taking.

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