Category Archives: Business Process Outsourcing (BPO)

No more denial for WNS as it makes its concerted procurement play

No more denial for WNS as it makes its concerted procurement play

WNS announced the $40 million acquisition of Denali Sourcing Services.

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Wipro bids for As-a-Service... with Abid

Wipro bids for As-a-Service... with Abid

HfS Chief Analyst Phil Fersht sits down with Wipro's CEO Abid Ali Neemuchwala

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Chinmoy chats about that shift left

Chinmoy chats about that shift left

Hexaware's Chinmoy Banerjee talks to HfS about chatbots and disruption

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In 2017 HfS is making research great again... and real again

In 2017 HfS is making research great again... and real again

HfS Unveils the Analyst Industry's most Innovative 2017 Blueprint Research Agenda

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Accenture, IBM and Cognizant lead the industry's first Intelligent Automation Blueprint

Accenture, IBM and Cognizant lead the industry's first Intelligent Automation Blueprint

HfS unveils the first Intelligent Automation Blueprint report, with Accenture, IBM and Cognizant leading the pack

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Wippirio could leave its Indian heritage competitors in the cold... if it gets this one right

Wippirio could leave its Indian heritage competitors in the cold... if it gets this one right

Wipro's acquisition of Appirio represents one of the most compelling and bold moves from an Indian-heritage major

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Let’s make Outsourcing Great Again!

Let’s make Outsourcing Great Again!

It’s time to embrace our Scary Bright Future – we have the tools to make it happen!

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It's back... the industry's seminal study on outsourcing and shared services!

It's back... the industry's seminal study on outsourcing and shared services!

HfS and KPMG are driving the most cutting edge study yet on your intentions and dynamics... what are you waiting for?

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Accenture Acquires DayNine and positions itself at the forefront of the race for Workday services supremacy

Accenture Acquires DayNine and positions itself at the forefront of the race for Workday services supremacy

Accenture Acquires DayNine, positioning itself at the forefront of the race for Workday services supremacy

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Beware men in gray suits: Clients want more senior women, more real client stories and less automation hype

Beware men in gray suits: Clients want more senior women, more real client stories and less automation hype

Brand new data from the HfS-Nasscom 2016 BPO study has some revealing dynamics on the role of women

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