For as long as the IT services world has existed, we’ve had to balance cost, quality, and speed of delivery...Read More
- Search
-
-
As-a-Service takes a really big wet bite out of traditional IT Infra Management Services
As-a-Services Takes a Big Wet Bite Out of Traditional IT Services MarketRead More
-
Making sense of Infrastructure Services
Hybrid IT infrastructure needs to consider end to end servicesRead More
-
The offshore shift left part 2 – Q4 better be good…
Offshore providers continue to shift left as we wait for all the Q4 resultsRead More
-
Meaningless data makes way for PCV: Pointless Crap Visualization…
HfS uncovers more rubbish visuals from analysts that make no senseRead More
-
The year of the HfS Infographic begins… in earnest
The IT Services Market Primer 2017Read More
-
BPO Market Primer – Watch This Space For the Update in April
We have here the companion primer cover the BPO market for 2015 to 2021Read More
-
The offshore shift left part 3 – Q4 wasn’t that good…
New chart that updates to include Q4 revenuesRead More
-
Location, location, location
Highlights and the infographic from our quarterly analysis of the service provider and shared service center location announcementsRead More
-
Digital Means Customers Don’t Need to Like You….
Digital is not about being nice or building an emotional attachment to customers – it’s about speed, efficacy, and awarenessRead More
