Lisbon, Then and Now with Teleperformance
Thoughts from a return visit to the CX Lab and multi-lingual hubRead More
FOCUS: Follow One Course Until Successful
How many of you go to a store without a list of what you need? Personally, I never go out to the store without a specific need. I guess I am not the type of clientele the retailers are looking for since I don't buy just because there’s a discount. And definitely, don’t go shopping randomly.Read More
Accenture Acquires DayNine and positions itself at the forefront of the race for Workday services supremacy
Accenture Acquires DayNine, positioning itself at the forefront of the race for Workday services supremacyRead More
Governing a Core Automation Strategy as the Operations Backbone … And a Catalyst for Change in SEI and NIIT Technologies Partnership
SEI and NIIT share story of partnering and governance in a company's automation strategy.Read More
From Russia With Love: Infosys Provides Engineering Services to You!
Analysis of Infosys Ansaldo Energia engineering services deal.Read More
Workday Services Blueprint 2016: Lots of Changes in this still Immature Market
Announcing the publication of the Blueprint Report: Workday Services 2016Read More
Three Charts That Show Why Automotive Is in the Driving Seat of Engineering Services
Three charts from Q2 Engineering Services Trends report to convince you that automotive is in the driving seat of engineering services growth.Read More
Goodbye Denial… we’ll miss you!
Leaving Denial is one thing, but make sure you arrive successfully in Optimistic RealityRead More
Whoever said the omnichannel was a myth?
At least they responded...Read More
Who are the leading IT and BPO services firms in Asia Pacific region?
HfS reveals the leading IT and BPO services firms in AsiaRead More