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Hear Phil Fersht talk to Bill Kutik about analysts, HR and outsourcing…
Hear Phil Fersht talk to Bill Kutik about analysts, HR and outsourcing...Read More
It’s a miracle we’re yet to see any BPO/ITO security disasters
And have you considered how many people are touching your critical data assets, with multiple providers comprising hundreds of thousands of employees around the globe managing many of your back office business and IT operations? Have you given any thought to what their subcontractors are doing, whether they present any data privacy or compliance risks that aren’t covered by your contract with your primary provider?Read More
Will India’s desire for short-term profit trump the need to re-invest beyond the current market spike?
You won't see a CEO being removed after achieving a double-digit growth rate too often, but that's just what happened, when Wipro's co-chiefs Suresh Vaswani and Girish Paranjpe stepped down last weekRead More
Just when you thought this week’s New York event was cancelled… Rocket-fuel Frank saves the day
It's been quite a few days in the world of New York outsourcing events... firstly, the Global Sourcing Forum was cancelled over the weekend when the organizer had some sort of to-do with the Marriott hotel venueRead More
Today’s Asia/Pacific: why smart enterprises no longer view it as one region
With much of the US and Europe's economic leaders coming to terms with paying for their years of spending excesses, their financial bail-outs and tethering themseves to basket-case economies, the next decade represents a real shift in the balance of economic power. No longer can enterprise leaders afford to view Asia/Pacific myopically as a single region, requiring a single go-to-market strategy for a "region" that houses 60% of the world's population.Read More
On your Marks, get set, RPO…
Without any doubt, the best known figure in the world of Recruitment Process Outsourcing is the all-tweeting, i-pad-wielding, champagne-supping, serial entrepreneur herself, Sue Marks, CEO of high performance talent acquisition solutions firm, Pinstripe.Read More
President Peter prognosticates… Part I
Peter Allen has been one of the most prominent and consistent figures in the world of global sourcing over the last decade, where he played a key role as the public face of sourcing advisor TPI during the firm's rise to prominence in recent years. Peter has ventured into the service provider world, where he spent time earlier in his career, and now assumes the mightly role of President of Global Sales and Marketing for technology service giant, Computer Sciences Corp. Read Part I of this interview with Phil Fersht.Read More
Simply Lowell (Part I)
Lowell, quite simply, is the most respected practitioner in HR Outsourcing. Not only has he spent many years as an actual HR leader, he also worked for the "original" HRO provider Exult, moved into the sourcing world with TPI, before joining Equaterra in 2004 to head their HRO advisory practice. He has been responsible for many HRO engagements - and he has somehow survived to tell the tale. Read More
