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  • Gianni Giacomelli… he lived in Delhi

    November 27, 2014 | Phil Fersht

    Genpact's Gianni Giacomelli talks to HfS' Phil Fersht Read More

    Comment1 ShareThis 250 Twitter 0 Facebook 0 Linkedin 0

  • Why we need to stop boring ourselves to death and focus on what really matters: building TRUST

    November 21, 2014 | Phil Fersht

    The biggest disruptive trend on the horizon is TRUST Read More

    Comment19 ShareThis 281 Twitter 0 Facebook 0 Linkedin 0

  • And what happens when you cram advisors and buyers on a stage?

    November 20, 2014 | Phil Fersht

    And what happens when you cram advisors and buyers on a stage for an hour? Read More

    Comment0 ShareThis 41 Twitter 0 Facebook 0 Linkedin 0

  • So what happens when you cram 9 service provider leaders together on a stage for an hour?

    November 19, 2014 | Phil Fersht

    Read More

    Comment0 ShareThis 46 Twitter 0 Facebook 0 Linkedin 0

  • Did you get with the As-A-Service program in Chicago?

    November 14, 2014 | Phil Fersht

    Next week, in Chicago, we will stare at that wall we've hit, and collectively figure out how to jump over it. So without further ado, pop in your headphones, turn up the volume and enjoy! Read More

    Comment0 ShareThis 44 Twitter 0 Facebook 0 Linkedin 0

  • The Evolving Maturity of Robotic Process Automation

    November 13, 2014 | Phil Fersht

    The HfS RPA Maturity Model assesses where an individual service provider sits with regards to the maturity of its RPA strategy Read More

    Comment5 ShareThis 1109 Twitter 0 Facebook 0 Linkedin 0

  • Is your Service Provider genuinely investing in As-a-Service Capabilities?

    November 09, 2014 | Phil Fersht

    How can we be sure service providers are making the financial commitments needed to be effective in the emerging As-a-Service Economy? Read More

    Comment4 ShareThis 53 Twitter 0 Facebook 0 Linkedin 0

  • Why some service providers are grimly clinging onto the labor-arbitrage model

    October 31, 2014 | Phil Fersht

    A new breed of service provider has to emerge, which can disrupt the legacy labor-based model Read More

    Comment24 ShareThis 1710 Twitter 0 Facebook 0 Linkedin 0

  • If anyone can, Barbra McGann can…

    October 28, 2014 | Phil Fersht

    Barbra Sheridan McGann talks to HfS about her exciting new analyst role with the firm Read More

    Comment1 ShareThis 85 Twitter 0 Facebook 0 Linkedin 0

  • Why Cloud-centric services are critical to the survival of service providers in today’s As-a-Service Economy

    October 27, 2014 | Phil Fersht

    Cloud-centric delivery is the only true direction service providers can take, if they want to be around in another couple of years Read More

    Comment2 ShareThis 235 Twitter 0 Facebook 0 Linkedin 0

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