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  • Supply Chain Management clears the path to As-a-Service with Accenture, Havi, OnProcess, arvato and Brightstar leading

    March 25, 2016 | Phil Fersht

    HfS unveils the first comprehensive view of Supply Chain Management As-a-Service. Read More

    Comment3 ShareThis 91 Twitter 0 Facebook 0 Linkedin 0

  • It’s time we started Being As-a-Service

    March 23, 2016 | Phil Fersht

    Let's start talking about how we can start Being As-a-Service today... not tomorrow, or some far off point in the future, where we just hope this all becomes somebody else's problem. Read More

    Comment4 ShareThis 194 Twitter 0 Facebook 0 Linkedin 0

  • Why it’s time for Robotic-BPO to break the mold of legacy F&A engagements

    March 18, 2016 | Phil Fersht

    Enter R-BPO, where stagnating BPO deal transformations will be wholly or partially financed by the anticipated future headcount reduction and productivity improvements driven by the RPA Read More

    Comment20 ShareThis 330 Twitter 0 Facebook 0 Linkedin 0

  • Would a Big Blue Prism create an Intelligent Automation monster? #Crazymergerideas

    March 15, 2016 | Phil Fersht

    Why IBM should take a serious look at acquiring Robotic Process Automation vendor Blue Prism Read More

    Comment14 ShareThis 929 Twitter 0 Facebook 0 Linkedin 0

  • Accenture, IBM, NGA and NTT Data lead in SuccessFactors services

    March 12, 2016 | Phil Fersht

    HfS unveils the first ever industry report on SuccessFactors services Read More

    Comment1 ShareThis 915 Twitter 0 Facebook 0 Linkedin 0

  • Confusion-as-a-Service: The massive disconnect between vision and reality

    March 04, 2016 | Phil Fersht

    The C-Suite is just living on a different planet from the teams below them trying to keep their businesses functioning Read More

    Comment13 ShareThis 733 Twitter 0 Facebook 0 Linkedin 0

  • Now for some proper #DesignThinking

    March 03, 2016 | Phil Fersht

    Just think of the Design Thinking the branding agency went through to come up with this Read More

    Comment0 ShareThis 208 Twitter 0 Facebook 0 Linkedin 0

  • The mysterious HfS business model… revealed

    February 27, 2016 | Phil Fersht

    Our golden rule is simple: If you're going to give something away for free, it better be worth reading! Read More

    Comment11 ShareThis 610 Twitter 0 Facebook 0 Linkedin 0

  • There’s a whole generation with a new explanation… in San Francisco

    February 25, 2016 | Phil Fersht

    Our first-ever Working Summit for Buyers happens in San Francisco at the St. Regis Hotel May 26th - 27th. Read More

    Comment0 ShareThis 75 Twitter 0 Facebook 0 Linkedin 0

  • The jobs aren’t “going away” – they’ve already pretty much gone

    February 20, 2016 | Phil Fersht

    It's not that today's jobs are going away, it's that large numbers of future jobs will simply not be created Read More

    Comment24 ShareThis 1301 Twitter 0 Facebook 0 Linkedin 0

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