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How As-a-Service Coming of Age Changes the Dynamics in the Procurement BPO market
Procurement BPO has seen a more rapid move to “As-a-Service” —agile and on-demand—than other horizontal offerings. This blog explains why. Read More
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Yes, the system is rigged… and the only way to unrig it is by reeducating ourselves
We need to unrig this system that has lost itself somewhere between a balance sheet, social media and bad news coverage Read More
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IBM’s Watson is coming of age
IBM’s Watson has come a long way since winning a Jeopardy contest in 2011. Read More
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Accenture, NTT, IBM, Cognizant and TCS making the early moves with Blockchain Services
HfS unveils the first ever view of service provider capability with Block Chain Read More
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Will Anyone Still Be Buying Analytics Services in 2021?
Service providers that want to stay in this business and win analytics services business in 2021 need to be prepared for the changes in the services industry overall. Read More
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How deal closure can increase when sourcing and sales teams work together
When collaboration between procurement and sales leads to increase in closed deals, compliance, and mutual respect. Read More
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Has the services industry finally found renewed growth with emerging delivery models?
Have new delivery models started to improve results in Q3 2016? Read More
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My HR Tech (and BPO!) Epiphany
The changing face of HRaaS according to HfS Read More
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Getting Predictive about Predictive Analytics in HCM
Predictive analytics in human capital management continues its slow but inexorable march out of the sizzle phase and into the steak -- or for my vegan friends quinoa -- phase. As this phenomenon is occurring, a few topics are getting considerable air tim Read More
