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  • Welcome to the New Abnormal, where this post-corona business environment will never be quite the same

    March 03, 2020 | Phil Fersht

    Without clear guidelines, companies are trying to find their own balance between keeping their employees safe and not bringing their businesses to a standstill Read More

    Comment2 ShareThis 792 Twitter 0 Facebook 0 Linkedin 0

  • Big is no longer as beautiful as Mid-Tier IT service providers surge with double-digit growth

    March 01, 2020 | Phil Fersht, Martin Gabriel

    The Mid-Tier service providers are changing the whole IT services landscape Read More

    Comment2 ShareThis 3544 Twitter 0 Facebook 0 Linkedin 0

  • RPA died. Get over it. Now focus on designing processes that deliver superlative experiences.

    February 21, 2020 | Phil Fersht

    Since the “RPA is dead” post, we’ve seen a swift realization from investors that the RPA “market” was being engineered by a small handful of marketeers attempting a reincarnation of the dot-com bust era where everyone goes nuts over robot butlers Read More

    Comment25 ShareThis 5945 Twitter 0 Facebook 0 Linkedin 0

  • NASSCOM 2020… no Coronavirus excuses as India comes bowling back

    February 16, 2020 | Phil Fersht

    Phil Fersht's Ten Takeaways from NASSCOM India Leadership Forum 2020 Read More

    Comment0 ShareThis 1381 Twitter 0 Facebook 0 Linkedin 0

  • Wipro must appoint a ruthless CEO with teeth to escape its current predicament

    February 09, 2020 | Phil Fersht, Ollie O’Donoghue, Saurabh Gupta

    When Wipro’s CEO Abid Neemuchwala announced his resignation it was a shock for employees and the industry as a whole... but it was less of a surprise to those who knew him well Read More

    Comment10 ShareThis 1437 Twitter 0 Facebook 0 Linkedin 0

  • If you don’t ease your process debt, you’ll never benefit fully from automation

    February 08, 2020 | Phil Fersht, Sarah Little

    Automation tools can truly help make processes work effectively across disparate systems, once you have got rid of the awful process debt weighing down your organization Read More

    Comment0 ShareThis 285 Twitter 0 Facebook 0 Linkedin 0

  • Why on earth would IBM buy an RPA firm now?

    February 02, 2020 | Phil Fersht

    UiPath's Chief Evangelist Guy Kirkwood has predicted that new IBM CEO Arvind Krishna will soon turn to RPA and make an acquisition Read More

    Comment5 ShareThis 1593 Twitter 0 Facebook 0 Linkedin 0

  • IBM changes leadership just in time to survive in today’s punishing IT services market

    January 31, 2020 | Phil Fersht, Ollie O’Donoghue

    Gini Rometty, the queen of Big Blue is stepping down after a turbulent few years at the helm Read More

    Comment1 ShareThis 338 Twitter 0 Facebook 0 Linkedin 0

  • Automation Anywhere leads the RPA market as the industry transitions to the Triple A Trifecta

    January 29, 2020 | Phil Fersht, Elena Christopher, Erica Bisognano

    A sneak peak at the 2020 RPA Top 10! Read More

    Comment6 ShareThis 1959 Twitter 0 Facebook 0 Linkedin 0

  • RPA isn’t having a renaissance, it’s catalyzing broader White Collar automation and AI to top $16bn

    January 23, 2020 | Phil Fersht

    RPA has opened the gateway for augmenting White Collar roles, now we're progressing far beyond that Read More

    Comment0 ShareThis 644 Twitter 0 Facebook 0 Linkedin 0

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