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  • The world changed.. then it really changed

    June 13, 2020 | Phil Fersht

    Can we finally tackle endemic racism? We will do what we can at HFS... Read More

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  • IT and business services is taking a massive 10.2% hit this year

    June 02, 2020 | Phil Fersht

    The impact of the Paradigm Shock on the IT and business industry is seismic - the core value of services is to address what customers have to buy right now... and at prices they can afford. Read More

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  • Who’d have thought… Wipro went for Delaporte

    May 29, 2020 | Phil Fersht

    The current economic and health crisis may have even driven the board to look harder at a leader with discipline and financial acumen. They seem to have got one Read More

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  • Low-code or schmo-code? Don’t monkey around with enhanced automation

    May 17, 2020 | Phil Fersht, Cyrus Semmence

    Low code development platforms are platforms that allow the creation of automated workflows and software using visual and declarative statements instead of raw code to create the business or software logic. Read More

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  • If Microsoft is buying Softomotive it’s not only beneficial to each party, but also for the RPA market

    May 04, 2020 | Phil Fersht, Elena Christopher

    Softomotive would give Microsoft both attended and unattended capabilities, a significant customer base and real credibility as an intelligent automation solution Read More

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  • Pravin Rao will show us how… as he takes on the NASSCOM Chairmanship

    May 02, 2020 | Phil Fersht, Sarah Little

    Pravin Rao has been well-tapped to serve NASSCOM as industry Chairman for the next year Read More

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  • SBA: Please stop spanking bots

    April 30, 2020 | Phil Fersht, Elena Christopher

    APIs, humans and bots need to work within system parameters, or we're always going to have failures of scale like this one.   Read More

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  • Welcome Ram… he’ll get you out of a jam

    April 26, 2020 | Phil Fersht

    Ram Rajagopalan joins HFS' India operations as Consulting Director Read More

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  • Don’t you wish you’d done more? The digital workforce that wasn’t finally has its burning platform chance to shine

    April 18, 2020 | Phil Fersht, Elena Christopher

    if there’s ever been a time we needed a digital workforce to augment humans, it’s now as 54% of major enterprises we surveyed this month seek to increase their process automation investments Read More

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  • Digital Associates finally have their flaming platform

    April 12, 2020 | Phil Fersht, Melissa O'Brien, Emily Coates

    HFS examines the world of chatbots and their more sophisticated cousins, Digital Associates Read More

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