-
Rohit’s rhetoric
EXL CEO Rohit Kapoor talks to HfS' Phil Fersht about the future of BPO and his own company's storyRead More
-
Are you “crowding it” in NYC this week? HfS has some free tickets…
We got some face time with flamboyant Massolution CEO, Carl Esposti (and founder of the Crowdsourcing.org community platform) about next week's first-ever crowdsourcing & crowdfunding conferenceRead More
-
Cognizant gets savvy with Ravi to resurrect its mojo at the intersection of industry and technology
In its recent past, Cognizant had achieved what most of the industry still fails at today: Everyone understood the “Why Cognizant”, versus just the “what” and the “how”. What had been the poster child for modern offshore-centric outsourcing for a decade and a half has struggled since activist investor Elliot management squeezed the life out of the firm in 2017. Can new CEO Ravi Kumar reinvigorate the firm’s culture while also setting out a new course for growth in the era of The Generative Enterprise? The bookings momentum in 2023 is indicating the firm is on the right track...Read More
-
Time for the Foster posture as Mark puts his own stamp on IBM services
Join HFS CEO Phil Fersht in conversation with Mark Foster, SVP of IBM Services, to discuss the tidal push of transformation and your place in it.Read More
-
Gartner fails spectacularly with its 180 degree flip on the impact of AI Automation on jobs
While many people love to keep spinning new headlines everyday, in the hope #fakenews is now the #realnews, some of us still have memory banks that last longer than one week, especially when CIOs spend billions of dollars for this type of councilRead More
-
Can HPE + CSC dominate the digital underbelly, or has that ship sailed?
These two firms need to be slammed together with an urgency and focus not yet seen in our industryRead More
-
The Digital Transformation Services Blueprint Primer is unveiled: Accenture, Cognizant, IBM, Infosys and TCS are the front runners
HfS has published a Blueprint Primer Report that evaluates this emerging Digital Transformation services landscapeRead More
-
EquaTerra + KPMG – a new era, or a new error for outsourcing advisory?
So... has KPMG made a wise move purchasing EquaTerra, and how will this impact the industry?Read More
-
Industry Cloud must be about value creation, not re-badging IP… Unveiling the HFS Industry Cloud Continuum
Many hyperscalers and service providers are merely repackaging and rebadging existing IP and marketing it as “Industry Cloud.” However, at HFS we believe Industry Cloud can become the Holy Grail for Cloud-native transformation, but only if the focus is on new business models and value chain disruption.Read More
-
David Poole, Robo Conductor
Phil Fersht talks Robotic Automation and the future of Services with David Poole, Co-Founder and CEO, Symphony VenturesRead More