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  • Is Feedjit accurate?

    December 15, 2007 | Phil Fersht

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  • Annoyances at work that make you cranky…

    December 12, 2007 | Phil Fersht

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  • Cost reduction is not the only medicine many companies need in these times

    December 11, 2007 | Phil Fersht

    So much has been made of the downturn in the economy and the credit crunch that it is hard to believe that any industry stands to gain over the short term let alone the BPO market. Read More

  • Build, operate … and er… sell?

    December 08, 2007 | Phil Fersht

    outsourcing vendors won't want to build service centers for other firms if they can't leverage those facilities to service other customers Read More

  • Is the world really that “flat”?

    December 08, 2007 | Phil Fersht

    if we could turn the population of the earth into a small community of 100 people, keeping the same proportions we have today, it would be something like this.... Read More

  • Nearshoring software development to Mexico

    December 05, 2007 | Phil Fersht

    Mexican neashoring costs on average 65% of the US costs, compared to 85% for Indian costs for software development services. Read More

  • Will an economic downturn spark a new wave of outsourcing growth?

    December 02, 2007 | Phil Fersht

    Is the outsourcing industry primed to grow in a downturn? Read More

  • Enter Argentina as a nearshore destination…

    November 30, 2007 | Phil Fersht

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  • Upward, Onward, Onsource!

    November 29, 2007 | Phil Fersht

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  • We’re back!

    November 29, 2007 | Phil Fersht

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