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  • Can China challenge India as a BPO powerhouse?

    June 05, 2007 | Phil Fersht

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  • The HR Outsourcing Industry Crystallizes around J&J

    June 02, 2007 | Phil Fersht

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  • The Job Trap

    May 31, 2007 | Phil Fersht

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  • Moving and Shakin’ in F&A Outsourcers

    May 29, 2007 | Phil Fersht

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  • Guest Post: An Outsourcer on Every Corner: Part I

    May 26, 2007 | Phil Fersht

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  • Why Technology is an important key to BPO-sustainability

    May 24, 2007 | Phil Fersht

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  • Outsourced!

    May 21, 2007 | Phil Fersht

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  • Exclusive: F&A BPO deals continue to rocket…but they’re getting smaller

    May 20, 2007 | Phil Fersht

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  • Beyond Labor Arbitrage: The New F&A BPO Frontier

    May 18, 2007 | Phil Fersht

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