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  • East meets West in a cloudy love-match

    January 16, 2014 | Phil Fersht

    The cost-competitive offshore scale and expertise of HCL meets the onshore domain expertise, legacy integration skills and data center resources of CSC Read More

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  • 2014 shared services and outsourcing outlook Part II: Why GBS will not be bullsh*t

    January 09, 2014 | Phil Fersht

    While several folks make valid arguments why GBS may be a pipe-dream for their own organization (or some of their clients' organizations), we believe they are missing the big picture Read More

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  • Industry analysts: a new world order is already coming

    December 29, 2013 | Phil Fersht

    The future of analysts is about providing clients the experiences they need to be smarter and more effective at what they do, not selling them something pre-packaged that everyone else already has Read More

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  • 2014 shared services and outsourcing outlook Part I: It’s time for enterprises to stop being really good at irrelevant stuff

    December 24, 2013 | Phil Fersht

    In 2014, ambitious operations leaders must begin achieve a certain degree of maturity across their operations before they can really address achieving their desired outcomes Read More

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  • Naomi Bloom: HRO needs to focus on business analyst services, not call center/manual processing

    December 18, 2013 | Phil Fersht

    It will be fascinating to see if the larger SIs and/or HRO providers will be able to craft just the right mix of quality and cost-effectiveness to be successful in delivering much smaller, less labor-intensive and more tool-based implementation and post-implementation HR services. Read More

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  • HR in the Cloud: It won’t kill HRO, but it may kill what’s left of dysfunctional HR…

    December 11, 2013 | Phil Fersht

    The emergence of more affordable Cloud based solutions is finally - after decades of disarray - making it possible for firms to stop starring into the HR abyss and start getting functional again. Read More

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  • And what a week that was! Relive those Blueprint moments…

    December 09, 2013 | Phil Fersht

    Thanks to all of you who made the effort be part of a great December networking escapade in the Big Apple Read More

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  • Why so many cost-obsessed CEOs will fail if they ignore their supplier management capabilities

    December 05, 2013 | Phil Fersht

    Recessions are good times for business leaders who love to focus on containing costs, however, times of recovery are markedly different Read More

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  • We are HfS. Yes we are!

    December 02, 2013 | Phil Fersht

    As we gather the largest-ever superstar assemblage of sourcing leaders in New York, let's have a look back at how we got here as an industry Read More

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  • You mean outsourcing’s not all about making big corporate profits? Meet Leila Janah…

    November 29, 2013 | Phil Fersht

    One person we are very excited to address the Blueprint Sessions next week is Leila Janah, the dynamic Founder and CEO of non-profit social sourcing firm Samasource. Read More

    Comment0 ShareThis 280 Twitter 0 Facebook 0 Linkedin 0

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