Category Archives: Buyers' Sourcing Best Practices

Deconstructing your manual BPO activities for the As-a-Service Economy

Deconstructing your manual BPO activities for the As-a-Service Economy

Architecting a BPO solution is not all that different from being a writer of a comedy movie, whether that writer happens to be based in Hollywood, London, Paris or Mumbai.

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HfS leads analyst firms for value both in Europe and globally

HfS leads analyst firms for value both in Europe and globally

The 2014 Analyst Value Survey canvassed the views of 1093 enterprises, analysts and vendor consumers of research

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How successful do you think you really are?

How successful do you think you really are?

A truly frightening way to look at yourself...

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The Ten Tenets Driving the As-a-Service Economy

The Ten Tenets Driving the As-a-Service Economy

As the As-a-Service Economy continues to emerge and evolve, it is the belief of HfS that the model will follow ten key tenets

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More hope less fear, please - Digital is not only changing the way we work, it's improving it

More hope less fear, please - Digital is not only changing the way we work, it's improving it

The world of work's just so much more interesting and rewarding today that it was even five years' ago

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1093 research influencers have spoken: HfS leads the analyst industry for growing influence

1093 research influencers have spoken: HfS leads the analyst industry for growing influence

1100 research buyers: HfS Research's influence increases more than all the analyst firms

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Shamelessly Shamus: Why Europe is positioned to leapfrog the United States

Shamelessly Shamus: Why Europe is positioned to leapfrog the United States

Did you hear the one about the Mamil (middle aged man in lycra), who got off his bike, donned a suit and tie and joined a Big 4 consulting firm to wax lyrical about sourcing strategy?

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Welcome to the era of churn, where 50% of outsourcing contracts are at risk

Welcome to the era of churn, where 50% of outsourcing contracts are at risk

Clients are genuinely walking away from outsourcing relationships which provide mediocre value

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Welcome to the being-disrupted IT Outsourcing provider landscape where 50% of deals are at risk

Welcome to the being-disrupted IT Outsourcing provider landscape where 50% of deals are at risk

With 50% of IT outsourcing deals at risk, how are IT Outsourcing providers being perceived?

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The powerhouses of global sourcing are meeting in Chicago this Fall… can you really afford not to be there?

The powerhouses of global sourcing are meeting in Chicago this Fall… can you really afford not to be there?

The famous HfS Blueprint Sessions are back stateside to rattle the global services and outsourcing industry like never before

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