Category Archives: Artificial Intelligence

Are you ready for the HFS OneOffice Digital Symposium?

Are you ready for the HFS OneOffice Digital Symposium?

The countdown has officially begun for the first HFS One Office Digital Symposium on June 8 and 9. HFS CMO Nischala Murthy Kaushik spoke with Phil Fersht to learn more about the complete story around the symposium

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Accenture, Infosys, KPMG, EY and DXC top the 2021 ServiceNow services rankings

Accenture, Infosys, KPMG, EY and DXC top the 2021 ServiceNow services rankings

HFS' IT services leader, Dr Tom Reuner has spent the past few months talking with an exhaustive quota of end-customers of ServiceNow, in addition to drilling into HFS' customer perception surveys, to draw up the definitive Top Ten guide to ServiceNow Svs

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RPA is alive...With Super Marios to the rescue

RPA is alive...With Super Marios to the rescue

Microsoft has announced it will immediately offer a free version of its Power Automate Desktop robotic process automation (RPA) application.

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SAP acquiring Signavio is a cheap play to migrate enterprises onto S4/HANA. Instead it just handed the market to Celonis

SAP acquiring Signavio is a cheap play to migrate enterprises onto S4/HANA. Instead it just handed the market to Celonis

Why we think SAP acquiring Signavio is a non-event and actually frees Celonis from its SAP shackles to inspire its loyal following

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As the industry churns Tom Reuner returns

As the industry churns Tom Reuner returns

Tom Reuner talks to us about his return to the analyst fold

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IBM just changed the automation game. Hello Extreme Automation

IBM just changed the automation game.  Hello Extreme Automation

The automation game just changed – and most of you barely noticed.

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Low-code or schmo-code? Don't monkey around with enhanced automation

Low-code or schmo-code? Don't monkey around with enhanced automation

Low code development platforms are platforms that allow the creation of automated workflows and software using visual and declarative statements instead of raw code to create the business or software logic.

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If Microsoft is buying Softomotive it’s not only beneficial to each party, but also for the RPA market

If Microsoft is buying Softomotive it’s not only beneficial to each party, but also for the RPA market

Softomotive would give Microsoft both attended and unattended capabilities, a significant customer base and real credibility as an intelligent automation solution

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Welcome Ram... he'll get you out of a jam

Welcome Ram... he'll get you out of a jam

Ram Rajagopalan joins HFS' India operations as Consulting Director

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Digital Associates finally have their flaming platform

Digital Associates finally have their flaming platform

HFS examines the world of chatbots and their more sophisticated cousins, Digital Associates

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