Category Archives: The As-a-Service Economy

Harman, Tech Mahindra, IBM, Accenture and Atos leading the Internet of Things phenomenon

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HfS Research unveils the first industry assessment of service provider performance and potential with IoT

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IBM makes a meteoric rise into the HR-as-a-Service big three

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Every HR head wants a Workday rollout... and every SI wants a SaaS services acquisition

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Nasscom Wrap: Grasping for digital identity, but needing a dosa reality

Nasscom Wrap: Grasping for digital identity, but needing a dosa reality

I find myself feeling conflicted between excitement and frustration for the future of Indian-centric BPO services.

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Why Accenture's acquisition of Cloud Sherpas is both an offensive and defensive move

Accenture acquires Cloud Sherpas

As-a-Service has to be all about empowering the client, not the consultant

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Finally... #Digital is defined and HfS does the defining

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We couldn't take it anymore, so here is Digital defined in six layers of naked glory

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Cognizant, Accenture, EXL, Concentrix, HGS and HP are the top healthcare payer performers

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The 2015 Healthcare Payer Operations Blueprint report

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Glenn gives us Government-as-a-Service (GaaS)

Glenn and Carol Davidson, the braintrusts of public sector operations

Glenn Davidson, at Accenture Federal Svs, discusses with HfS how Government-As-a-Service is shaking up public sector operations

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Social intelligence and reputation are the keys to survival in this automating world

Reality

Welcome to the socially-intelligent workforce, where your reputation is everything

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TCS, EXL, Concentrix and Infosys set the As-a-Service pace for Insurance

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HfS Unveils the 2015 Insurance-as-a-Service Blueprint

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Hello As-a-Service Economy, goodbye Outsourcing, Part 2

State of Denial

We need to reach that pivot-point where business leaders make real, definition investment actions to change their operations

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