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Category: smac-and-big-data
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Are you really working for an energized enterprise?
HfS is asking YOU - the individual worker - what it will take to empower and energize YOU in your business. Your candid, unbiased insights are extremely important to this unique research study, whether you work in sales, marketing, finance, IT... or any other business functionRead More
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Frankly, Malcolm Frank… Part 1
Cognizant's Malcolm Frank talks to HfS Research's Phil Fersht about the Cognizant growth story and how the firm is trying to stay ahead of the gameRead More
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Has Infy got its mojo back? Let’s ask Shibu…
We got a few minutes with Shibu, CEO of Infosys, to find out what's going on under the Infosys hood these daysRead More
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Frankly, Malcolm Frank… Part 2
Now to the real meat of our discussion with Cognizant's strategy lead, Malcolm Frank, where we discuss the future of the CIO's role and the IT function, the SMAC Stack and the Internet of ThingsRead More
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Forget business outcomes and innovation for now… most enterprises just want to get beyond adequate first
Our seminal State of Outsourcing Study, conducted with the support of KPMG, has revealed that today's wizening outsourcing buyer is looking at industry experience and the provision of talent that can do more than just the basics, when it comes to choosing between their providersRead More
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Automation killed the gamification star
Even back in '79 the world was already beginning to zone in on the power of automationRead More
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Cogny cogitates on a new industrial revolution
Genpact's Patrick Cogny talks to Phil Fersht about how the firm is approaching the manufacturing sector with what he calls the "New Industrial Revolution"Read More
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BPO: Pronounced dead, but still very much alive
BPO is just at the beginning of a much more dynamic phase of its existence and it at least three years' away from being put to bed.Read More
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The Progressive BPO Train has left the Station – is IBM on it?
We would have major concerns about IBM's positioning for Progressive BPO services, were IBM to seek to sell off the lower-margin elements of its F&A, Procurement or HR businesses, like it has with its customer services BPO business.Read More
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Moving mountains with Mike, part 1
Phil Fersht interviews Accenture's Group Chief Executive for BPO, Mike SalvinoRead More
