Category: Outsourcing Heros
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Frank’s still Frank: Cognizant CEO Francisco D’Souza talks to HfS about his 40% growth year
Cognizant had an unprecedenced growth spurt in 2010, attaining annual revenues of $4.59 billion - up 40% year-over-year. We have arrived at the growth peak of offshore IT services, and Cognizant has led this acceleration coming out of the Recession. So we caught up with President and CEO, Frank D'Souza, to discuss the dynamics behind Cognizant's growth, the state of the services industry, the global economic outlook and his perspective on the Cloud, among other issues.Read More
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Frank about Frank, Part II: a little about Frank himself
In Part I of our interview with Francisco D'Souza, President and CEO of Cognizant, we discussed the rampant growth Cognizant has experienced, the global economic environment as we emerge from the Recession, and Frank's point of view on the Cloud and the sourcing industryRead More
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Phil Hassey gets on his horse to pony-up unbridled Asia/Pac BPO coverage for HfS
We're thrilled that Phil Hassey has thrown hit hat in the horse's ring to pony up a couple of BPO appraisals of the region for us in 2011Read More
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Farewell to Joe Vales, a sourcing legend
We were very saddened to learn that Joe Vales passed away this morningRead More
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Scott Golas, MadMan of digital media outsourcing
Centro is taking the function of advertising-process sourcing to an entirely new level with a new managed services offering, called MediaOps, that will enable advertisers to outsource their entire digital media operations, which are typically onerous to run, and complex to get right. This will allow the ad agencies to focus their talents on creative and targeted ad campaign management.Read More
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They may take away our lives, but they’ll never take… OUR LAWYERS!
It's remarkable how quickly an outsourcing concept can spiral from concept to reality, when the ability to achieve real cost-savings is augmented by accessing insights and flexible resources. And that's exactly what's been going on with Legal Process Outsourcing (LPO)Read More
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Let’s cut through the fluff and discover what’s really going in the sourcing industry
The "Amazing Horse Race" is the ultimate public bloodbath of the sourcing industry, as the "Buy team" defends the title it gloriously won last year in Edinburgh. However this time it's not going to be quite as easy...Read More
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And then there were six… meet the sourcing savants on the seventeenth
ver wondered what would happen if you brought the six most prominent IT and business services savants together for a one-hour debate on the future of the sourcing and services world? Well, wonder no more as this becomes a reality on 17th May at 12pm EST, 5pm GMTRead More
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Steering India’s services juggernaut in a Chevy Volt at 108 mpg
Phil Fersht interviews Basab Pradan and Gaurav Rastogi on their new book "Offshore: India’s Services Juggernaut"Read More
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Blueprint 1.0 was blinding… now are you ready for Blueprint 2.0 this October?
The HfS 50 Blueprint Sessions 2.0 are a continuation of the hugely successful summit that took place at the Soho Grand in New York in April 2012, where 41 senior practitioner recipients of outsourcing services, joined by six of the leading outsourcing services providers on the second day, started the ground work for a Blueprint document that delivers a roadmap for the future direction of the outsourcing industry. Read More




