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Category: Outsourcing Heros
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HfS welcomes Jyoti Banerjee to educate the services industry on why today’s top businesses are also the top sustainability performers
We're seeing hard evidence that today's most successful business are also the better sustainability performers. So what can we do to encourage business leaders to be sustainably-smart as they redefine their global operations strategies?Read More
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HfS Podcast: The Governator holds court
We couldn't wait to sit down with Tony for a podcast recording to hear what's in store for you in the coming monthsRead More
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Humbled, honored and embarassed!
Phil Fersht has been voted analyst of the year by 150 analyst relations professionals at the Institute of Industry Analyst RelationsRead More
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Congratulations Esteban!
We are pleased to announce the promotion of Esteban Herrera to the role of Chief Operating Officer for HfS Research. His vast experience advising sourcing customers, combined with his energy, enthusiasm, sense of humor and entrepreneurship will make him a popular pundit and analyst for HfS readers. Read More
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Real-estate Ron runs the rule on REFMO
Sourcing professionals should be very interested in REFMO because it is the second or third largest spend category of any company. Only recently has there been an opportunity to integrate the function. EquaTerra's Ron Walker talks to HfS Research to explain more...Read More
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“Cloud is bullsh*t” – HCL’s CEO, Vineet Nayar, explains why he said just that
Vineet Nayar, CEO at HCL Technologies, has firmly cemented himself as one of today's outspoken visionaries in the world of IT services. Never afraid to offer an opinion that may rub a few folks the wrong way, the self-styled CEO booked his ticket to notoriety at HCL's analyst conference in Boston this past week, where he'd decribed Cloud, well, as bullsh*t...Read More
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Cutting to the chase with Capgem’s Chris Stancombe
Did you hear that one about the British geophysicist who became an accountant, ran an African engineering business, has been a COO, CIO and CFO, before winding his way into the sourcing business with Accenture, and subsequently Capgemini, where he helped jump-start their BPO business? Today, Chris Stancombe has worked in BPO for nearly a decade, and now heads Capgemini's Global Finance and Accounting Outsourcing practice.Read More
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Everything you ever needed to know about today’s Finance and Accounting Outsourcing industry… but were afraid to ask
Phil Fersht will reveal new HfS Research industry findings from its 2010 FAO deal review and present the views and intentions of several hundred HfS research subscribers. Stan Lepeak, Claudio Altini and Rick Bertheaud will give you the low-down from their client discussions, in addition to revealing some snippets from their brand new FAO service provider performance study.Read More
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Get your RFP response singing… with Jolie
Nothing beats first impressions when a provider declares its intention to be your service partner. Read More
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Bill grills the Madonna of HRO herself: Mary Sue Rogers
Mary Sue Rogers will share her insights into why full-service HRO has had a mixed scorecard in its first 10 years; what she will be doing differently in the next 10; the unique technologies used in HRO not usually found in a traditional HR environment; and the critical role of third parties and what they do in successful HRO engagements. Read More
