Category Archives: Digital OneOffice

Holding the automation cards... Meet Francis

Holding the automation cards... Meet Francis

Francis Carden is the robotics guy leading Pega's development in the space. He talks to HFS CEO, Phil Fersht

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Accenture, IBM, Capgemini and Wipro lead the first application services Top 10

Accenture, IBM, Capgemini and Wipro lead the first application services Top 10

This Top 10 research is based on interviews with 300 enterprise clients of IT services from the Global 2000

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Phil's 2018 Disruptor Awards!

Phil's 2018 Disruptor Awards!

Phil hands out some 'Disruptor Awards' to 10 people who impacted the world of business operations in 2018

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RPA will reach $2.3bn next year and $4.3bn by 2022... as we revise our forecast upwards

RPA will reach $2.3bn next year and $4.3bn by 2022... as we revise our forecast upwards

RPA (RPA plus RDA) reached $1.7bn in 2018

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The cocktail of SAP (ERP), Qualtrics (UX), and Contextor (RPA): Tastes like the OneOffice, but lacks one critical ingredient - RPA experience

The cocktail of SAP (ERP), Qualtrics (UX), and Contextor (RPA): Tastes like the OneOffice, but lacks one critical ingredient - RPA experience

t appears that SAP is starting to mix a heady cocktail that enables its systems of record with the triple-A trifecta (AI, Analytics, and RPA) and embedded UX capabilities. Tastes like the OneOffice?

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It's never too late for Tech Humanist Kate

It's never too late for Tech Humanist Kate

The final countdown is on for the end-of-year reality check leadership extravaganza. HFS FORA New York is where we measure the genuine pace at which we're Hurtling into the Hyper-Connected Economy.

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Intelligent Automation is not about technology, it's about business

Intelligent Automation is not about technology, it's about business

HFS Chief Strategy Officer, Saurabh Gupta, discusses the HFS Intelligent Automation Maturity Model, the Hyper-connected Economy and how to manage these integrated capabilities

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SYKES acquires Symphony becoming the first call center provider with significant automation capability

SYKES acquires Symphony becoming the first call center provider with significant automation capability

Call center provider SYKES disrupts the BPO industry

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Mihir Shukla and Alastair Bathgate in the Battle for the Robotic Billions... only at HFS FORA

Mihir Shukla and Alastair Bathgate in the Battle for the Robotic Billions... only at HFS FORA

The CEOs of the leading two RPA firms, Automation Anywhere (Mihir Shukla) and Blue Prism (Alastair Bathgate) a chance to face/off on stage to thrash out why their firms' valuations are on such an exciting trajectory

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Tiger burns even brighter as Genpact makes its instinctive move

Tiger burns even brighter as Genpact makes its instinctive move

Phil Fersht interviews Genpact CEO Tiger Tyagarajan

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