Category Archives: Digital OneOffice

Job-hopping is only a temporary fix. Remote workers have to emerge from their comfortable cocoons as the Pandemic fades

Job-hopping is only a temporary fix. Remote workers have to emerge from their comfortable cocoons as the Pandemic fades

We need to accept we're in a temporary bubble and the real world will quickly emerge in the coming months.  Let's prepare for that world, not the current one.

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Data and Decisions services 2021 - Accenture, IBM, TCS, Infosys and EXL lead the way in HFS Top 10 Rankings

Data and Decisions services 2021 - Accenture, IBM, TCS, Infosys and EXL lead the way in HFS Top 10 Rankings

It is all about Data and Decisions in 2021 as Accenture, IBM, TCS, Infosys and EXL lead the way in HFS Top 10 Rankings

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Four mindset shifts to operate as OneOffice

Four mindset shifts to operate as OneOffice

To get to OneOffice is as much a mindset transformation as it is a technological one.  

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IBM rebrands its GBS division to emphasize what it actually does: Consulting

IBM rebrands its GBS division to emphasize what it actually does: Consulting

Almost two decades after its landmark acquisition of PwC Consulting, IBM Global Business Services (GBS) is now IBM Consulting. What may seem like semantics in the short term should bear fruit in the long.

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Infosys, TCS, Accenture, Wipro, and HCL helped BFS firms go from digital façade to OneOffice during the pandemic

Infosys, TCS, Accenture, Wipro, and HCL helped BFS firms go from digital façade to OneOffice during the pandemic

HFS BFS practice lead, Elena Christopher, weighs in to share the results of our 2021 Banking and Financial Services research on the leading service providers specialized in support BFS clients.

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RPA's true value is helping enterprises function commercially in the virtual economy, connecting legacy with the cloud

RPA's true value is helping enterprises function commercially in the virtual economy, connecting legacy with the cloud

With their partnership with AWS, Blue Prism emerges from the back office and aligns them with helping the immediate commercial needs for the enterprise. 

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We’ve now got to get our sh*t in the cloud, but our data’s still crap...

We’ve now got to get our sh*t in the cloud, but our data’s still crap...

Regardless of cloud type, we need to change the discussion from applications and workloads to data and architecture

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Offshore has become Walmart... as Outsourcing becomes more like Amazon

Offshore has become Walmart... as Outsourcing becomes more like Amazon

In the post-pandemic world, no one cares much about “offshore” as a strategy - it has become part of the fabric of managing a global operating model, where operations leaders just tap into whatever global resource they need to achieve their desired outcom

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Don’t let digital burn-out kill your career

Don’t let digital burn-out kill your career

We are in serious danger of our careers becoming subdued and deemphasized in the current climate

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Teleperformance, Concentrix, Telus, Sitel/Sykes and Tech Mahindra kept the CX lights on during the Pandemic

Teleperformance, Concentrix, Telus, Sitel/Sykes and Tech Mahindra kept the CX lights on during the Pandemic

The Pandemic has driven the imperative to manage the intersection between traditional BPO delivery and digital capability

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