Category Archives: Digital OneOffice

We’ve now got to get our sh*t in the cloud, but our data’s still crap...

We’ve now got to get our sh*t in the cloud, but our data’s still crap...

Regardless of cloud type, we need to change the discussion from applications and workloads to data and architecture

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Offshore has become Walmart... as Outsourcing becomes more like Amazon

Offshore has become Walmart... as Outsourcing becomes more like Amazon

In the post-pandemic world, no one cares much about “offshore” as a strategy - it has become part of the fabric of managing a global operating model, where operations leaders just tap into whatever global resource they need to achieve their desired outcom

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Don’t let digital burn-out kill your career

Don’t let digital burn-out kill your career

We are in serious danger of our careers becoming subdued and deemphasized in the current climate

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Teleperformance, Concentrix, Telus, Sitel/Sykes and Tech Mahindra kept the CX lights on during the Pandemic

Teleperformance, Concentrix, Telus, Sitel/Sykes and Tech Mahindra kept the CX lights on during the Pandemic

The Pandemic has driven the imperative to manage the intersection between traditional BPO delivery and digital capability

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The OneOffice Wheel of Fortune: Where Data is the Strategy, Automation the Discipline, AI the Refinement

The OneOffice Wheel of Fortune:  Where Data is the Strategy, Automation the Discipline, AI the Refinement

We need to understand that data is the strategy and how the data cycle works to get us ahead of our markets

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The Revolution in Education and Work: Is it for Real?

The Revolution in Education and Work: Is it for Real?

Ravi Kumar and Tom Friedman share their insights on the changing complex nature of governments, enterprises and education systems...

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The Five Fundamental Changes that have Reset how we Work

The Five Fundamental Changes that have Reset how we Work

We talk a lot about a “return to normal,” but deep down, we’re starting to suspect those days are gone for good...

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Nominations now open for the inaugural HFS OneOffice Awards!

Nominations now open for the inaugural HFS OneOffice Awards!

Start your entry today. The inaugural HFS OneOffice Awards showcase teams and organizations that have embraced change, taken decisive steps, and transformed their processes and technology to take their businesses into the new era.

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EY, Accenture, Infosys, TCS and IBM lead the unchaining of supply chain sevices

EY, Accenture, Infosys, TCS and IBM lead the unchaining of supply chain sevices

The scope of innovation is expanding beyond the functional silos. It needs to extend beyond the four walls of your organization, and requires collaboration across multiple organizations with common objectives around driving entirely new sources of value

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Dig in with Dr. Truong Gia Binh – How Vietnamese IT services powerhouse FPT is vying to be a global transformation challenger

Dig in with Dr. Truong Gia Binh – How Vietnamese IT services powerhouse FPT is vying to be a global transformation challenger

FPT has charted its roadmap to enter the Global Top 50 digital transformation provider list in the coming decade – let's dig into what will take them there.

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