Phil Fersht argues that most software products today have 10-50x the functionality clients need... hence the onus moves to how you work with it, more than which product you use

It’s time to close the chapter on the legacy analyst industry that has lost its identity, independence and sense of purpose.

Why are we on an inexorable nosedive to the lowest common denominator of creating and promoting business operations that no longer require people?

HfS analyst Phil Fersht interviews Cognizant CEO Francisco "Frank" D'Souza on the shift to Digital and Cognizant's navigation through the industry's choppy waters of 2016

HfS interviews Jim Hemmington of the BBC and Chris Halward of the GSA about global sourcing standards and how the Beeb does if for 1.4 billion pounds of annual external spend

HfS has hired Ollie O'Donoghue as senior analyst for IT services

Welcome to the new DXC, where changing the name alone won't halt the nose-dive

Private poll of 60 enterprise buyers at the NY HfS Summit yields a depressing state of affairs for current outsourcing relationships

The door is wide open for ambitious providers willing to invest in developing their talent, but closing firmly shut for those perpetuating what worked in the past

The Q4 results season has finally ended and we’re able to report on the final Q4 standings.