Category Archives: IT Outsourcing / IT Services

HfS data products get a Suvradeep-dive

HfS data products get a Suvradeep-dive

HfS welcomes Suvradeep Bhattacharjee as Research Director, Market Insights and Data Solutions

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Infosys gives up its American Dream

Infosys gives up its American Dream

The firm now finds itself enduring perhaps the most difficult period of its history – and it could be poised to get a hell of a lot worse

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The future is about services, not software

The future is about services, not software

Phil Fersht argues that most software products today have 10-50x the functionality clients need... hence the onus moves to how you work with it, more than which product you use

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HfS hammers the final nail in the legacy analyst coffin with the HfS ThinkTank

HfS hammers the final nail in the legacy analyst coffin with the HfS ThinkTank

It’s time to close the chapter on the legacy analyst industry that has lost its identity, independence and sense of purpose.

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We are in the People Elimination business. How did it get this bad, and can we change course? (Rant warning)

We are in the People Elimination business. How did it get this bad, and can we change course? (Rant warning)

Why are we on an inexorable nosedive to the lowest common denominator of creating and promoting business operations that no longer require people?

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Frank D'Souza: We're now experiencing the biggest shift since the Internet

Frank D'Souza: We're now experiencing the biggest shift since the Internet

HfS analyst Phil Fersht interviews Cognizant CEO Francisco "Frank" D'Souza on the shift to Digital and Cognizant's navigation through the industry's choppy waters of 2016

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Why even the Beeb needs sourcing standards

Why even the Beeb needs sourcing standards

HfS interviews Jim Hemmington of the BBC and Chris Halward of the GSA about global sourcing standards and how the Beeb does if for 1.4 billion pounds of annual external spend

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By golly, HfS hires Ollie...

By golly, HfS hires Ollie...

HfS has hired Ollie O'Donoghue as senior analyst for IT services

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DXC’s challenges represent a microcosm of a services industry in perilous transition

DXC’s challenges represent a microcosm of a services industry in perilous transition

Welcome to the new DXC, where changing the name alone won't halt the nose-dive

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The spreading outsourcing disease: barely a third of buyers see real value in their current provider relationships

The spreading outsourcing disease: barely a third of buyers see real value in their current provider relationships

Private poll of 60 enterprise buyers at the NY HfS Summit yields a depressing state of affairs for current outsourcing relationships

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