Category Archives: IT Outsourcing / IT Services

HfS hammers the final nail in the legacy analyst coffin with the HfS ThinkTank

HfS hammers the final nail in the legacy analyst coffin with the HfS ThinkTank

It’s time to close the chapter on the legacy analyst industry that has lost its identity, independence and sense of purpose.

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We are in the People Elimination business. How did it get this bad, and can we change course? (Rant warning)

We are in the People Elimination business. How did it get this bad, and can we change course? (Rant warning)

Why are we on an inexorable nosedive to the lowest common denominator of creating and promoting business operations that no longer require people?

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Frank D'Souza: We're now experiencing the biggest shift since the Internet

Frank D'Souza: We're now experiencing the biggest shift since the Internet

HfS analyst Phil Fersht interviews Cognizant CEO Francisco "Frank" D'Souza on the shift to Digital and Cognizant's navigation through the industry's choppy waters of 2016

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Japan: The Land of Rising Automation

Japan: The Land of Rising Automation

Japan’s skills crisis is driving automation at a breakneck pace

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Why even the Beeb needs sourcing standards

Why even the Beeb needs sourcing standards

HfS interviews Jim Hemmington of the BBC and Chris Halward of the GSA about global sourcing standards and how the Beeb does if for 1.4 billion pounds of annual external spend

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By golly, HfS hires Ollie...

By golly, HfS hires Ollie...

HfS has hired Ollie O'Donoghue as senior analyst for IT services

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DXC’s challenges represent a microcosm of a services industry in perilous transition

DXC’s challenges represent a microcosm of a services industry in perilous transition

Welcome to the new DXC, where changing the name alone won't halt the nose-dive

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The spreading outsourcing disease: barely a third of buyers see real value in their current provider relationships

The spreading outsourcing disease: barely a third of buyers see real value in their current provider relationships

Private poll of 60 enterprise buyers at the NY HfS Summit yields a depressing state of affairs for current outsourcing relationships

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The traditional outsourcing model is officially out of value, but the future is bright for co-innovation partnerships

The traditional outsourcing model is officially out of value, but the future is bright for co-innovation partnerships

The door is wide open for ambitious providers willing to invest in developing their talent, but closing firmly shut for those perpetuating what worked in the past

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Deconstructing Q4 2016 – Growth in the Traditional Services Model close to Flatlining

Deconstructing Q4 2016 – Growth in the Traditional Services Model close to Flatlining

The Q4 results season has finally ended and we’re able to report on the final Q4 standings.

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