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Category: intelligent-automation
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Accenture, Cognizant and Virtusa peg the top spots in the HFS Pega Service Providers Top 10
Putting the customer at the center is critical to the success of a transformation to drive meaningful and measurable outcomes. This was also a key insight from our latest HFS Pega Service Providers Top 10 2021!Read More
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Can virtual assistants help to heighten the value of customer interactions? CSS Corp looks to Yodaa for wisdom.
CSS is piloting Yodaa across 3 clients and 1 client has already gone live with the virtual assistant.Read More
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Not-So-Elementary Considerations For IBM Watson Services Buyers
Watson requires thorough experimentation, risk/opportunity assessment, project prioritization, steep learning curves on skills development, and above all, education and and change management for the employee/customer base that is involved in the process.Read More
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Fractal plugs consulting gap with 4i acquisition
In the last few years, Fractal Analytics’ has aligned resources towards a long-term growth strategy focused on high-touch client interactions and machine learning and AI technology-led solutions.Read More
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Technology: Terminator or Salvation?
These days, all we talk about is technology's detrimental impact on work. I want to look at the positives that new technologies are bringing to work.Read More
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Will WorkFusion’s “Free RPA” destroy the RPA market as we know it?
When somebody offers me something that is allegedly free, I tend to get skeptical, if not outright cynical, about possible motives or hidden catches.Read More
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What ever happened to the Death of Offshoring through RPA?
Fast-forward 4 years since the rise of RPA, is the offshoring industry any closer to the abyss?Read More
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It’s here, it’s real… it’s the 2017 RPA Blueprint deal!
HfS unveils the 2017 view of RPA software platformsRead More
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Watson and Einstein Sitting In A Tree: IBM-Salesforce join forces to give you more ways to buy AI
The time for smart partnerships to drive real innovation and new thinking in Artificial Intelligence (AI) and cognitive computing is now.Read More
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Genpact becomes the first provider to acquire an AI platform
Genpact moves to integrate true artificial intelligence with its business process service offerings by acquiring the impressive Boston-based Rage Frameworks.Read More
