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Category: intelligent-automation
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Offshore has become Walmart… as Outsourcing becomes more like Amazon
In the post-pandemic world, no one cares much about “offshore” as a strategy - it has become part of the fabric of managing a global operating model, where operations leaders just tap into whatever global resource they need to achieve their desired outcomRead More
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Four mindset shifts to operate as OneOffice
To get to OneOffice is as much a mindset transformation as it is a technological one. Read More
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Fed up with the AI nonsense? Well here’s your reality check…
An unvarnished, unsponsored, unpuffed view of the AI enterprise world from HfSRead More
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Gartner fails spectacularly with its 180 degree flip on the impact of AI Automation on jobs
While many people love to keep spinning new headlines everyday, in the hope #fakenews is now the #realnews, some of us still have memory banks that last longer than one week, especially when CIOs spend billions of dollars for this type of councilRead More
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Keep up-to-date with the finest change-agent research on RPA, blockchain, AI... and much moreRead More
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You just can’t lose… with Chris Boos. Time for an AI reality check
Phil Fersht talks to arago Founder and CEO Hans-Christian BoosRead More
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The definitive RPA product benchmarks: The overall picture across 359 superusers
HfS interviewed 359 super-users of RPA products (enterprises, advisors and service providers) across 40+ customer experience dimensions across the following 6 key dimensionsRead More
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Why AA’s investment windfall locks up the RPA market for the Big Three
There are three established leaders at the front of the RPA market and investors are convinced that RPA is the start of something much bigger for enterprisesRead More
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Dinner with Watson, Coulter and Holmes…what’s on the menu?
Move over #automation. We need to save our data malnourished companies... and quickly!Read More
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Accenture, IBM and Cognizant lead the industry’s first Intelligent Automation Blueprint
HfS unveils the first Intelligent Automation Blueprint report, with Accenture, IBM and Cognizant leading the packRead More
