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Category: HfSResearch.com Homepage
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Accenture, EXL and TCS enter Winner’s Circle in HfS Utilities BPO Blueprint
HfS Research Director, Reetika Joshi, takes a deep look at the disruptive Utilities BPO marketplaceRead More
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50% of Buyers are change imposters, so avoid them if you can!
You must weed out the change imposters if you don't want to go down with themRead More
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Data is eating the services industry!
Facilitating and empowering the core data of the enterprise is where the real value is - that is the "lock-in" of the futureRead More
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HfS announces expansion plans for 2016 across our analyst and commercial operations
HfS Research, the leading analyst authority, has announced major additions to its worldwide research analyst and commercial operations as it continues its stellar growth performanceRead More
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Three very handsome CEOs take on three advisors… only on HfS
This February, three CEOs bake-off against three of the industry's finest advisors in an unvarnished, unsponsored shootout of futuristic debate on the future of BPO.Read More
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Download the industry’s updated Robotic Process Automation maturity model
HfS' Charles Sutherland has updated the industry's RPA Maturity Model. Download your copy hereRead More
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Confusion-as-a-Service: The massive disconnect between vision and reality
The C-Suite is just living on a different planet from the teams below them trying to keep their businesses functioningRead More
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Accenture, IBM, NGA and NTT Data lead in SuccessFactors services
HfS unveils the first ever industry report on SuccessFactors servicesRead More
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Would a Big Blue Prism create an Intelligent Automation monster? #Crazymergerideas
Why IBM should take a serious look at acquiring Robotic Process Automation vendor Blue PrismRead More
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The back office is dead… long live OneOffice
We're evolving to an era where there is only "OneOffice" that matters: creating the digital customer experience and an intelligent, single office to enable itRead More
