The Event: The European HfS Service Leaders Summit
The Date: 21-22nd March 2016 (click for details)
The Venue: Gonville & Caius College Cambridge
The Theme: Avoiding the Race to Irrelevance
To Apply for a Seat / lead a session (buyers only): Email us here
This promises to be another UK style “throw the kitchen sink at everything crappy about our service industry”
Join these core discussions where we’ll finally address these issues:
The Race to Irrelevance: Are we on a race to the bottom, or are we genuinely in the midst of change: Are service providers really selling what service buyers actually need?
Europeans v Americans: Who’s outsourcing smarter and where can we improve to get to the As-a-Service Enterprise?
Demystifying all that Robo Hype: What is the realistic place for a Robotic Process Automation strategy inside the enterprise – and what should Service providers be doing to support it?
Digital Transformation: It’s really all about the business, stupid!
Beyond the Transition: How can service buyers and providers really share their risks to achieve longer-term gains?
Ending the Master/Slave Model: Can service buyers and providers leverage “Design Thinking” to fashion a collaborative relationship with a common purpose, common values and jointly desired outcomes?
Getting beyond the Paperwork: What does it really take, in today’s environment, to execute and manage a meaningful, effective and lasting contract?
Getting past that “outsourcing career track” discussion: Is the outsourcing “profession” now part of a broader management capability?
The Message we have to Send Back to the Industry: How can we fix this industry to deliver the As-a-Service Enterprise?
Service buyers email us here to apply for your seat…
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