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Category: Global Business Services
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Welcome to the Six Tenets of Sourcing 2.0 – where a “lights on” approach might just get you fired
Big and clunky is ugly, lean and scalable is the new corporate sexy.Read More
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Are you ready for a real Governance Academy?
We've officially launched the HfS Governance Academy; an advanced series of instructor-led online and classroom-based training services designed to help HfS Research's global enterprise clients govern their outsourcing and shared services environments more effectivelyRead More
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Dr Charlie airs the BPO potential of East Africa, Part 1
How about exploring an entirely new continent for talent availability that can pull an entirely new lever of efficiency and potential value for your business: East AfricaRead More
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Forget business outcomes and innovation for now… most enterprises just want to get beyond adequate first
Our seminal State of Outsourcing Study, conducted with the support of KPMG, has revealed that today's wizening outsourcing buyer is looking at industry experience and the provision of talent that can do more than just the basics, when it comes to choosing between their providersRead More
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Are YOU ready for dreamSource?
Today, we're proud to announce the unveiling of what promises to be the ultimate sourcing showdown of leading enterprise buyers and providers... in Westchester County, New York, next SpringRead More
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Captain Cliff of the Sourcing Enterprise Part IV… The Final Frontier
Let's boldly go to the final frontier of our discussion where KPMG's Cliff Justice talks about how the world of "outsourcing" has changed in today's economyRead More
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Can we ever get back to the “thinking” workforce?
Many of today's businesses are over-bloated with operational staff whose modus operandi is about maintaining the status quo, as opposed to exploring new ways to advance the business. Read More
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Captain Cliff of the Sourcing Enterprise Part III… The Death of the “O” Word
Welcome back to the Captain Cliff chronicles. And since Part II, we have actually witnessed Cliff speak for a whole hour at an outsourcing conference and manage not to mention the "O" word once. That's quite a feat, so let's find out why... Read More
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Captain Cliff of the Sourcing Enterprise Part II… The Death of Outsourcing
And welcome back to our interview with KPMG's Captain Cliff who has proclaimed the Death of Outsourcing in a recent white paperRead More
