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Category: Digital Transformation
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How EXL is taking a “grassroots” approach for incremental digital transformation – for itself and clients
EXL is working shoulder to shoulder with its clients -- at the grassroots level-- to figure out the vision for a more customer-centric, insight-driven, and agile business, map it out, and take the steps to get there.Read More
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Another “SRO” Crowd for an AI Presentation, But at a Payroll Conference?
Back-office corporate functions such as payroll are in fact fertile ground for RPA and intelligent automation overall, given the preponderance of recurring manual tasks and transactions not dependent on person-to-person interaction.Read More
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Frank D’Souza: We’re now experiencing the biggest shift since the Internet
HfS analyst Phil Fersht interviews Cognizant CEO Francisco "Frank" D'Souza on the shift to Digital and Cognizant's navigation through the industry's choppy waters of 2016Read More
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“Igniting Innovation”: KPMG features an experiential approach to digital transformation in its Analyst Day
KPMG looks to bring purpose and passion for helping clients be successful in making innovation a part of the core of their businesses – through a diverse workforce, solutions, and collaboration.Read More
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Digital, Cloud, SaaS and Automation Becoming Table Stakes When Choosing an IT Service Provider
The most important selection criteria for choosing an external service provider for IT Services generally, and specifically when choosing an infrastructure management, application management and consulting/IT strategy provider.Read More
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Customize Or Die – Industry 4.0 Blueprint
What does Industry 4.0 Services Blueprint cover?Read More
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Yamazaki, Macallan and Redbreast lead the inaugural HfS Premium Whisky Blueprint
HfS extends its research coverage into the hospitality market, unveiling the industry's most indepth analysis of premium whisky performanceRead More
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Placing HCM Stewardship Where it Belongs: Outside of HR
HR adds the most value, by far, when it enables line managers to be effective stewards of HCMRead More
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Digital Means Customers Don’t Need to Like You….
Digital is not about being nice or building an emotional attachment to customers – it’s about speed, efficacy, and awarenessRead More
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Genpact earns its CFO Consulting stripes as it seeks to pioneer disruptive F&A services in the digital era
At the top of the finance and accounting function, today’s CFOs are more ambitious than ever to become more involved in driving future growth for their organizations, beyond oversight on controllership and bookkeeping.Read More
