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Category: Cloud Computing
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Source to stay?
The days of enterprise buyers dropping millions to view providers strut the catwalk and have their contracts hammered out by some baseball-bat wielding former ITO salesman are rapidly fading into the past. That ship has, thankfully, sailed. However, a new ship is now dropping anchor in the sourcing harbor...Read More
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Outsource your sales performance management on a genuine Business Platform model? Indeed you can!
We caught up Mark Stiffler the founder and CEO of Synygy recently to get his take on what Business Platforms mean to his company and ask him about some of the shifts that are occurring in the market. Read More
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Why Oracle’s acquisition of Taleo shifts the innovation onus onto the service providers
When I watch Oracle and SAP rapidly clean up whatever application is left on the market worth buying, my heart sinks for the future of the enterprise software business. For Oracle and SAP, it's all about maintaing the status quo and growing their considerable license revenue streams. They know they have to be seen to embrace the Cloud, but all they really care about is protecting their customer bases and preventing upstart vendors sneaking in to disrupt their revenue model. And can you really blame them? It's economics one-on-one...Read More
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Obama’s in-sourcing initiative: does it have the teeth to rescue the US IT industry?
As per usual, election year brings up the age-old argument about how to combat the "threat" of outsourcing. Isn't now the time, in an election year, to stop the rhetoric and actually make commitments to growing local industries that have a direct impact?Read More
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After 24 years, it’s adios ACS (er… except in Asia/Pac)
Two years into its $6.4 billion acquisition, Xerox has finally decided to phase out this famous old ACS brandRead More
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If you were too hungover to join our predictions webcast, here’s the replay and the deck
In case you missed our joint webcast with Ed Caso of Wells Fargo Securities on Friday, fear no more, as here's the replayRead More
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IBM embellishes its B2B commerce empire… by acquiring Emptoris
Emptoris’ well-regarded user interface and strong brand recognition among the procurement crowd make it an idea mate for IBM’s technology-driven focus and market leading procurement BPO capability. While the integration of Sterling, DemandTec, and Emptoris will take some time to become “smarter commerce”, there will be some immediate upsides.Read More
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Announcing the HfS 50 Sourcing Blueprint Sessions
This is going to be a defining two-day working session for power-brokers of the outsourcing industry, where leading buyers of both ITO and BPO services will confront today's critical issues impacting outsourcing, to establish a Blueprint for the industry in 2015. And this time, we will have a vendor/buyer face-off session where leaders from six of the major service providers will join the debate.Read More
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Join us next Friday for some perfect hangover fodder
We've teamed with our esteemed industry colleague Ed Caso, Managing Director and Senior Analyst for the IT/BPO Services Equity Research Team at Wells Fargo Securities, to review the world of outsourcing in 2011... and take a peek at what's in store for 2012Read More
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SAP + SuccessFactors = Great for SAP, but could restrict growth potential for the HR services industry
With SAP's move to "Cloudify" its software portfolio with the $3.4bn acquisition of the darling of HR software, SuccessFactors, we do not believe this is particularly good news for BPO service providers and services clientsRead More
